• Report: #1013118
Complaint Review:

Direct TV

  • Submitted: Tue, February 12, 2013
  • Updated: Tue, February 12, 2013

  • Reported By: Jennifer P — Illinois United States of America
Direct TV
Internet United States of America

Direct TV Want Collections After You for No Reason? Choose Direct TV! Internet

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Let me give you good advice. DO NOT GET DIRECT TV. In 2004, I cancelled my service with them. I knew I would have to pay an early termination fee, and was waiting for my final bill to pay it. Instead, they sent my account directly to collections upon cancellation. I received a collection notice long before my final bill. When I finally got my bill, the due date was July 27. They sent my account to collections on July 24 - three days before the payment was even due (not that I could have paid it on time, because I received the bill in August!). I had to go through hours of grief to sort the whole thing out and pay my bill.

I sent them countless emails but never once received an apology. Instead they told me that was standard procedure to send cancelled accounts directly to collections, which by they way, is illegal. Funny they'd so freely admit it.

They purposely do this. I suppose they don't want you to ever return. Which is funny, because I started getting all kinds of "We want you back" letters shortly afterward. I sent them back "return to sender" and told them that if I received any more, I would sue them for harrassment. They place their sales agents in Best Buys around me and I ask them why Direct TV practices credit reporting fraud if they try to approach me. Save yourself heartache and credit issues and go with another provider!

This report was posted on Ripoff Report on 02/12/2013 04:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-tv/internet/direct-tv-want-collections-after-you-for-no-reason-choose-direct-tv-internet-1013118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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