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Report: #270898

Complaint Review: DIRECT TV - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Anahiem California
  • Author Confirmed What's this?
  • Why?
  • DIRECT TV PO Box 54000 Los Angeles, California U.S.A.
  • Phone: 800-551-5000
  • Web:
  • Category: Cable TV

DIRECT TV Be Very Carful before you sign up contract Ripoff Los Angeles California

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I once was a member of Direct Tv fullfilled my contract My service started on Feb 2 2006 after about 2 years I cancelled so my contract was over. A couple of months went by and I called them to re activate my account ( Same Account Number )

Two months went by I had a friend ask me if I wanted his DVR so I could hook it up to another room so I took it I called Direct Tv and asked them if they could hook it up. First they told me no because we cant update the card or somthing like that so I told him go ahead and cancell it Customer service rep told me that they would call me back of course that never happened.

I decided to return a call to cancell my serive be cause the call that I was waiting on customer service rep was very sorry nobody returned my call. So he hooked up the Other Dvr in the other room I was never told about a new contract. So today I call To ask why my bill is so high he told me that two wwf pay per views were ordered I Sam how what that possible my nephew is only 14 yo he told my since I didnt need to call nothing in so I am responsible for fees I told him that is fine.

I also told him the reciver that I had hooked up back in May to cancell it He tells me that is it a leased reciever and I will need to pay cancelation fee and return reciver I told him I am willing to return reciver that was given to me . He said it doesnt matter you are still responsible for fees and returning reciever. I told him I need a sup he refused it and just hung up .

Now I need to write a letter explainig what happened to :
DIrect Tv Inc.
Attn: Billing
PO Box 6550
Greenwood Village CO 91055
I am going to send it certified and will let you know what thee outcome was. just be careful if your going to hook up a DVR with direct tv as it is they bill you each month as a rental $5.99 mo serive fee for each Dvr Reciever and on top of that $4.99 for each other reciever per month.

Alfred
Anahiem, California
U.S.A.

This report was posted on Ripoff Report on 08/28/2007 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/los-angeles-california-90054-1000/direct-tv-be-very-carful-before-you-sign-up-contract-ripoff-los-angeles-california-270898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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