• Report: #936344
Complaint Review:

Direct TV

  • Submitted: Mon, September 03, 2012
  • Updated: Mon, September 03, 2012

  • Reported By: S J W — Stone Mountain Georgia United States of America
Direct TV
Maricopa, Arizona United States of America

Direct TV Misrepresented Service Maricopa, Arizona

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

On  April 18, I purchased monthly satellite tv based upon the representation by agent that Sirius Music was available on Direct TV.  It was installed on April 28 and discovered that Sirius Music was not available on this service.  I cancelled by phone and was told to mail equipment back.  The conversation with sales agent was recorded so Direct TV knows I insisted it have Sirius Music. 

I paid one months service even though I didn't use service.  Direct TV claims that I signed a contract when I signed the acknowledgement of service upon installation.  They then charged me $400 penalty for cancelling service.  I paid it to make them cease collection notices but they should pay it back since they misrrepresented to me and I made it clear on my initial phone call what I desired. 

This report was posted on Ripoff Report on 09/03/2012 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-tv/maricopa-arizona-86062/direct-tv-misrepresented-service-maricopa-arizona-936344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Direct TV

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?