Complaint Review: Direct TV
Direct TV Nationwide
My wife and I started getting DirectTV service when we moved to a new town. We were both ex religious, she a nun and I a monk. We both had jobs all our lives but were in our mid to late 70s when Bon was diagnosed with cancer. She fought this for almost four years but left this world in July of this year. We had a two story house but found getting up the stairs were too much for both of us. We decided to turn over the house to our son with the small mortgage and we had a small mobile home erected about 100 feet from the house. We had had service from Direct TV for about twenty years and always paid our bills. We told them to bring the service to our new home. All was done and fine until my wife passed away in July of this year. We had been married very happily for 46 years. Since we were not in any way wealthy people I decided I wanted to stop getting Direct TV service since with only one income the $120 cost per month was just too much for the few channels I watched. My son called them and they told him I would have to pay then something like $232 for breaking the contract. So I surmised that instead of just moving our service a hundred feet they cancled it and opened a new contract to make the most money they could from a customer for the past 20 years. What kind of people are they taking advantage of a 78 year old man who just lost his wife? I was never sent a bill for that amount but am now being dubbed for that amount. I find the lack of understanding and greed sad and disgusting. I told my latest dunner to send me the bill and I'll pay it.
This report was posted on Ripoff Report on 11/11/2016 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-tv/nationwide/direct-tv-nationwide-1337655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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