• Report: #1036253
Complaint Review:

Direct TV

  • Submitted: Tue, March 19, 2013
  • Updated: Tue, March 19, 2013

  • Reported By: Rick — Mayaguez Other
Direct TV
San Juan, Select State/Province Puerto Rico

Direct TV DirectV EXTRA charges to the account San Juan, Puerto Rico

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I had been a client for over 2 years at DirectV, my client#75-----. What is going on DirectV does NOT send a bill by mail or email(my contact preference), however they do charge you on a monthly basis $10.60 for delay payment. I had contact them to let them know my contact preference but they NEVER reply my email or send me the invoice by email or mail. Okay is only $10.60, but what if this practice is done to 1000 clientes per month?, that would be $10,600, now think in terms of couple of ten of thousand more or just 100,000 clients. I will request a formal investigation to DirectV in this matter. Now is time to change for better satellite company with better customer service.

This report was posted on Ripoff Report on 03/19/2013 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-tv/san-juan-select-stateprovince-/direct-tv-directv-extra-charges-to-the-account-san-juan-puerto-rico-1036253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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