Report: #1036253

Complaint Review: Direct TV

  • Submitted: Tue, March 19, 2013
  • Updated: Tue, March 19, 2013
  • Reported By: Rick — Mayaguez Other
  • Direct TV

    San Juan, Select State/Province
    Puerto Rico

Direct TV DirectV EXTRA charges to the account San Juan, Puerto Rico

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I had been a client for over 2 years at DirectV, my client#75-----. What is going on DirectV does NOT send a bill by mail or email(my contact preference), however they do charge you on a monthly basis $10.60 for delay payment. I had contact them to let them know my contact preference but they NEVER reply my email or send me the invoice by email or mail. Okay is only $10.60, but what if this practice is done to 1000 clientes per month?, that would be $10,600, now think in terms of couple of ten of thousand more or just 100,000 clients. I will request a formal investigation to DirectV in this matter. Now is time to change for better satellite company with better customer service.
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This report was posted on Ripoff Report on 03/19/2013 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-tv/san-juan-select-stateprovince-/direct-tv-directv-extra-charges-to-the-account-san-juan-puerto-rico-1036253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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