Complaint Review: DirectBuy Buffalo - Cheektowaga New York
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- Author Confirmed
- DirectBuy Buffalo 4950 Genesee St Suite 120 Cheektowaga, New York United States of America
- Phone: 716-684-1400
- Web:
- Category: Advertising / Deceptive
DirectBuy Buffalo ripoff deceptive practice Cheektowaga New York
*Author of original report: Resolution
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We went to the recruiting program at the Buffalo-area location. We had heard non-stop radio ads about it. It SOUNDED like a good deal during the program. We signed up- despite our serious misgivings. But they used the same line everyone else on here talks about- "If you don't sign up today, you can NEVER sign up!"
When we got home, we thought about it. They had showed us a picture of a fridge that they said was $2,000 at retail stores, but only $1,100 with Direct Buy. I looked up on the internet the fridge they had showed us- it sells at MSRP for about $1,100! They outright lied!
The sales guy also told us they have a store in Alexandria VA, because we told him our son and daughter-in-law lived there and we were interested in buying them new kitchen appliances. I checked it out when I got home- there is no store in Alexandria!
Our son is a lawyer. When he called the store manager to discuss the situation with him, the manager hung up the phone on him when he found out our son is a lawyer. By the time he is done with them, this company will regret that we ever walked into their store.
If anyone else in Buffalo has fallen victim to Direct Buy Buffalo, please post here and let me know if you are interested in trying to join our legal efforts to get our money back.
If anyone else is considering, please be very careful of these scam artists. They are nothing but unprofessional and deceptive.
Judie
Cheektowaga, New York
U.S.A.
This report was posted on Ripoff Report on 02/13/2006 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directbuy-buffalo/cheektowaga-new-york-14225/directbuy-buffalo-ripoff-deceptive-practice-cheektowaga-new-york-176019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Resolution
AUTHOR: Judie - (U.S.A.)
SUBMITTED: Thursday, May 25, 2006
Since the original posting, DirectBuy of Buffalo has discussed our complaints with us. Specifically, two things from the original posting
have been cleared up:
1. There are 3 DirectBuy locations within 30 miles of Alexandria, VA.
One is only 17 miles away. DirectBuy assures us that they did not mean to be deceptive by telling us that there was a location in Alexandria area,
but were simply trying to let us know that there were several locations in the Washington DC metro area that they considered to be located conveniently to Alexandria. They were using a general, approximate description of the locations; we took is a more specific, exact description. I would call it a simple miscommunication.
2. They have reviewed with us again the ads that they used as examples at the recruitment seminars. After further checking the pricing of the models identified in the advertisements, we have determined that the information that DirectBuy provided at the open house was accurate and not an "outright lie" as indicated in my original posting."
As a result of these follow-up talks, we feel the complaints raised in our original posting have been resolved.
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