• Report: #1154039
Complaint Review:

DirectBuy

  • Submitted: Wed, June 11, 2014
  • Updated: Tue, January 03, 2017

  • Reported By: Jshort — Mesa Arizona
DirectBuy
7400 E. Tierra Buena Ln Scottsdale, Arizona USA

DirectBuy Travel Ripoff Scottsdale Arizona

*Author of original report: Problem Fixed

*UPDATE Employee: We're sorry to hear about this...

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This company has been around for a long time, they just decided to get into the travel thing. They offered us a couple free trips if we signed up for there travel thing. They stated you could get deals at resorts for $49.00 a week and so on. We paid almost $4000.00 for a 3 year membership. Well, the free cruise, after port charges and other costs, we could get a better deal on Travelocity then the free cruise? The $49.00 deals come up once a week and there is only a few, which seem to be gone in a matter of seconds? I told them I wanted my money back, the stated I had 3 days after signing the contract to cancel. Of course it took weeks to be able to log into the web site and find out the true information. I would warn anyone thinking of joining this travel club to give it a second thought.......it's a big ripoff


This report was posted on Ripoff Report on 06/11/2014 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/directbuy/scottsdale-arizona-85260/directbuy-travel-ripoff-scottsdale-arizona-1154039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Problem Fixed

AUTHOR: Jshort - ()

Thanks to the general manager, Tom at Direct Buy, they have promised to refund our money. It's good to see a company give good customer service.

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#2 UPDATE Employee

We're sorry to hear about this...

AUTHOR: DirectBuy - ()

Hi, Jshort. We're sorry to hear about this. If you could send us some contact information as well as any details you have about this to social@directbuy.com, we can look into this further and see what we can do to help. Thanks.

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