Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported

Company Directory | polygroup-pools
Approximately 13 Reports Found
Showing 1-13
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  Date Title City, State  
1, Report #1254353

Sep 11 2015
02:20 PM
PolyGroup Summer Escapes Pool collapsed. Would not honor warranty. Bentonville Arkansas
Author: Las Vegas, Nevada Pools & Saunas: PolyGroup Nationwide
2, Report #1168242

Aug 07 2014
04:56 PM
Polygroup Do Not Buy A Pool From This Company And Expect Them To Backup Their Product Boise Nationwide Author: Durant, Oklahoma Pools & Saunas: Polygroup Nationwide  
3, Report #1159470

Jul 03 2014
05:23 PM
Author: Port Hueneme, California Pools & Saunas: POLYGROUP Nationwide
4, Report #1156542

Jun 21 2014
05:41 PM
Polygroup Pools Summer Escapes Pools Last May we purchased a 14'x42 Summer Escapes pool at ToysRus. It cost $299 with the expansion kit. We set it up in May. The canopy broke within the first month. The aluminum T-connector broke off like a pop top on a soda can.  Then in August we noticed we had a slow leak. So we drained the pool and were going to patch the leak until we realized that the seam had come apart about 1. There was a fold in the vinyl under the seal. Clearly a factory defect. We tried contacting the company numerous times and were on hold for really long periods of time. So after numerous attempts to contact them we decided to try patching it. We tried 3 times with professional grade products but nothing would hold the seal together. We finally got ahold of someone and were disconnected twice. We also were told that the pool only has a 90 day warranty.  Instead of trying to help us customer service said they could give us a 10% discount. Really? An upsell on a pool we paid $300 for? No way!! Then the supervisor said they would give us 25% off a new liner. Again we said no! We told them the most we would pay would be 50% and we didn't even feel that was fair.  We will never purchase another product from these people again. Internet
Author: Lincoln, Illinois Sporting-good Manufactures: Polygroup Pools Internet
5, Report #926473

Aug 13 2012
10:18 AM
Polygroup pools pump defective would not honor warranty, Internet Author: Anniston, Alabama Pools & Saunas: Polygroup pools Internet  
6, Report #923610

Aug 07 2012
08:47 AM
PolyGroup WORST company and products, Internet
Author: Staten Island, New York Pools & Saunas: PolyGroup Internet
7, Report #922159

Aug 03 2012
04:42 PM
Polygroup, Polygroup Limited Major lack of customer service Internet Author: pomona, California Pools & Saunas: Polygroup Internet  
8, Report #911219

Jul 23 2012
08:48 AM
Polygroup Pools Quick set ring pool Chicago, Illinois The blame must go to Big Lots Author: Foxboro, Massachusetts Pools & Saunas: Polygroup Pools Chicago, Illinois  
9, Report #914082

Jul 18 2012
05:36 PM
polygroup polygroup pools wI bought the 15' above ground pool and the pump went out in 3 weeks Internet Author: Brooklet, Georgia Sporting Goods: polygroup Internet  
10, Report #909330

Jul 10 2012
09:41 AM
Polygroup Summer Escapes Ripoff, No Service, Waste of Money, Terrible Company!!! Internet Author: Saint Louis, Missouri Pools & Saunas: Polygroup Internet  
11, Report #908652

Jul 08 2012
10:12 PM
polygroup summer escape pool polygroup also know as summer escape pools say they will stand behind there products but never do. Internet Author: kissimmee, Florida Pools & Saunas: polygroup Internet  
12, Report #908211

Jul 07 2012
04:38 PM
polygroup summer escapes pools Polygroup/Summer Escapes pools are a joke!!!! Internet Author: raeford, North Carolina Pools & Saunas: polygroup Internet  
13, Report #899864

Jun 19 2012
01:31 PM
Polygroup Poly group is a rip off!!! Internet Author: Dorr, Michigan Pools & Saunas: Polygroup Internet  
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