Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported

Company Directory | southwest-airlines
Approximately 71 Reports Found
Showing 1-25
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  Date Title City, State  
1, Report #1321806

Aug 10 2016
02:33 PM
Southwest Airlines Morgan in Customer Relations Kurtis Howard in Customer Relations Jim Ripple VP Southwest Makes a lot of your money on flights you never take Nationwide Author: Brighton, Colorado Airline Companies: Southwest Airlines Nationwide  
2, Report #1318917

Jul 26 2016
06:17 AM
Southwest Airlines Epic communication failure resulting in additional money spent to fly Philadelphia Pennsylvania Author: New Jersey Airline Companies: Southwest Airlines Nationwide  
3, Report #1289898

Jul 19 2016
08:52 PM
Southwest Airlines /Travel Guard AIG Insiurance Travel Guard Claim limit is 85 dollars and 10 cents Dallas Internet Author: Birmingham, Alabama Airlines: Southwest Travel Guard AIG Insiurance Internet  
4, Report #1313509

Jun 25 2016
12:10 PM
Southwest Airlines Southwest sells your ticket and charges you more Dallas Texas Nationwide Author: Dallas, Texas Airline Companies: Southwest Airlines Nationwide  
5, Report #1292449

Mar 08 2016
02:27 PM
Southwest Airlines TSA - Transportation Security Administration Allow employees to steal out of your checked bags. Dallas Texas What did I just read? Author: Arlington , Texas Airlines: Southwest Airlines Dallas , Texas  
6, Report #1268766

Nov 18 2015
10:14 AM
Southwest Airlines Beware of Southwest's No Show Ripoff Policy Nationwide Southwest Rip Off Author: Highlands Ranch, Colorado Air Travel: Southwest Airlines Nationwide  
7, Report #1266215

Nov 06 2015
02:17 PM
MY EXPERIENCE WITH EXPEDIA Expedia put over $700 on my credit card account, apparently all “penalties” for a mistake they made. Southwest Airlines, booked the correct flights that I wanted for $400 less. Nationwide Author: Madison, Alabama Airline Companies: Expedia Nationwide  
8, Report #1260048

Oct 08 2015
02:09 PM
Southwest Airlines Southwest Airlines Lies, Commits Fraud, Retaliates Dallas Nationwide Author: Dallas, Texas Air Travel: Southwest Airlines Nationwide  
9, Report #1252687

Sep 03 2015
11:28 AM
Southwest Airlines Refund policy is a ripoff Internet Still a RIP!!! Author: Lancaster , California Airlines: Southwest Airlines Internet  
10, Report #1235001

Jun 11 2015
01:26 PM
Southwest Airlines - Fake Customer Relations Dept? Advertised 1 year credit for cans flight w/option to extend by 6 more months. Then make it impossible to redeem this offer. Nationwide Southwest Customer Fail to Care Author: Austin, Texas Air Travel: Southwest Airlines Nationwide  
11, Report #1231955

May 28 2015
11:55 AM
Southwest Airlines Southwest Airlines took my money for a no-show Dallas Texas
It's a bad policy Author: Fort Lupton, Colorado Airline Companies: Southwest Airlines Dallas, Texas
12, Report #1218782

Mar 28 2015
09:33 AM
southwest airlines refund rip off dallas tx Nationwide Author: elk grove, California Airline Companies: southwest airlines Nationwide  
13, Report #1208357

Feb 11 2015
12:17 PM
southwest air baggage thieves lost my bag on nonstop from Phx to LAX; now trying to force me to pay for FedEx shipping from Dallas to Phx; Dallas Texas Southworst Air adds insult to injury Author: Scottsdale, Arizona Airline Companies: southwest airlines Dallas, Texas  
14, Report #1200675

Jan 10 2015
06:10 AM
Southwest Airlines employee Carmen Nasty rude employee Washington district of columbia And I bet you were just a ray of sunshine Author: Washington, Airline Personnel: Southwest Airlines employee Carmen Washington , Dist of Columbia  
15, Report #1193964

Dec 08 2014
06:51 PM
Sunday Enterprises; Save on Resorts; Vacation Owners I will appreciate that Mr. David Beasley is made aware of my complaint/warning. My husband and I attended a seminar in SYRACUSE, NY upon receiving a postcard offering a free flight on Southwest Airlines, valued at $1,000. The postcard left nothing to the imagination that Southwest was somehow involved. After watching an impressive PPT presentation and listening to dishonest, unethical, believable, fast talking sales people, we MOST UNFORTUNATELY bought into this wholesale travel club at a cost of $3,397.00. We have tried REPEATEDLY asking them to please recind the contract and credit our credit card. (We cannot afford an attorney.) They offer NOTHING that I can't accomplish on Kayak. The BBB in AZ is now involved (case #10319260) on our behalf. A PPT slide they showed indicated they were BBB accredited in Arizona, when in fact they are not. To us that slide was a distinction of excellence. Much has changed since September 14, and we cannot either afford to travel or are we up to it.The CNY BBB keeps referring me to the BBB in Arizona, totally dismissing my complaint/concerns/warning for fellow New Yorkers, in particular retirees. We saw them turning people away who didn't have a major credit card. My 76-year-old husband is so stressed and experiencing anxiety over this disaster. When I attempted to use their services, it took repeated & frustrating phone calls (most often not returned) or they would send ME links to sites where I would research. It is such a total scam. Scottsdale Arizona Author: Rochester, New York Travel Services: Sunday Enterprises Scottsdale, Arizona  
16, Report #1192462

Dec 02 2014
07:35 AM
Southwest Airlines False Advertising and Horrible Service Nationwide Texas Author: Santa Ana, California Airlines: Southwest Airlines Nationwide  
17, Report #1176802

Sep 15 2014
07:51 AM
South West Airlines Southwest Airlines Keeping unused funds Dallas Nationwide Author: Smithville, Texas Airline Companies: South West Airlines Nationwide  
18, Report #1148716

May 21 2014
08:10 PM
Southwest Airlines No Show for one leg of flight and they took my return ticket too! Sacramento California Polite to Cancel Author: Citrus Heights, California Airline Companies: Southwest Airlines Select State/Province  
19, Report #1133392

Apr 18 2014
11:16 AM
Southwest Airlines No Show Policy Southwest Airlines No Show Policy is a Ripoff Dallas, Texas
Reason For It Author: Los Angeles, California Airline Companies: Southwest Airlines Select State/Province
20, Report #1131363

Mar 17 2014
05:58 PM
21, Report #1122904

Feb 11 2014
06:38 PM
Southwest Airlines No Show Policy I am so disappointed in what was one of my favorite companies Dallas Texas Southwest Policy Change Author: Los Angeles, California Air Travel: Southwest Airlines No Show Policy Dallas, Texas  
22, Report #1111993

Dec 31 2013
06:14 PM
Southwest Airlines Utterly destroyed my New Year's Eve Dallas Nationwide You are Wrong... Author: Provo, Utah Airlines: Southwest Airlines Nationwide  
23, Report #1104458

Dec 04 2013
08:05 PM
Southwest Airlines No Show Policy - Theft of Airfare Dallas Texas The issue: learned customer behavior Author: Scottsdale, Arizona Air Travel: Southwest Airlines Dallas, Texas  
24, Report #1101541

Nov 22 2013
04:08 PM
Swift Air Media Syndi Brass Jaycee Thames Posing as Southwest Airlines Offering Advertisement Opportunity for their Inflight Entertainment System Dallas Texas Author: Beverly Hills, California Air Travel: Swift Air Media Dallas, Texas  
25, Report #1099228

Nov 14 2013
08:40 AM
american express american express membership rewards program, Kenneth I. Chenault CEO of American Express in Charge Went to redeem my points and I have many. I usually redeem for southwest airlines the one I choose to travel on. I just found out today that as of Nov 5, 2013 the usual 100 points per dollar is not 166 points per dollar. Looking to use all of my points and move to a free card without a $95 annual fee I pay and a $50 fee I pay. what a total rip off to screw customers from using there points without notice. Really a selfish move for such a large conglomerate and monopoly. ft lauderdale Florida Author: Los Angeles, California Credit Card Processing Companies: american express ft lauderdale, Florida  
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