Report: #1131924

Complaint Review: Directr Buy Auto Warranty

  • Submitted: Wed, March 19, 2014
  • Updated: Wed, March 19, 2014
  • Reported By: jenny sweitzer — austin Texas
  • Directr Buy Auto Warranty
    33 Wood Ave. South
    Iselin, New Jersey
    USA

Direct Buy Auto Warranty I purchased the Platinum Elite warranty plan fro this scamming auto warranty company only to get denied service when my car legitimately had a problem that was covered by this warranty. BE VERY CAREFUL because they can say ,according to paragragh K in their warranty booklet, that basically ANYTHING is a pre-existing condition because it is due to wear and tear. I had put over 2000 miles on the car and ther contract was in full force when the problem occured. Their "3rd party" inspector...they repeated this about 30 times, only did a visual inspection and reported "claim denied" saying it was a wear and tear issue. ALSO BEWARE-the never sent me the correct policy that I bought...THREE times they sent me a booklet saying I bought the lower-level policy even though I paid for the premium policy. I have filed a compaint with the Attorney General Office in Texas, I also filed a complaint with Texas Department of Licenses and Regulation and will blog as much as possible, anywhere and everywhere about how crappy this company is. DO NOT BUY AN AUTO WARRANTY FROM DIRECT BUY AUTO WARRANTY! THEY WILL RIP YOU OFF!!!! Iselin New Jersey

Show customers why they should trust your business over your competitors...

DO NOT buy an auto warranty from DIRECT BUY WARRANTY.  They will scam you from beginning to end.  They never sent me the correct policy I purchases.  They always tried to send me the lower level policy even though I paid for the premium policy.  Then when I needed to have a repair done, and my warranty was in full force, they denied my claim citing pre-existing conditions, which is total b*******.  We are looking for legal representation to pursue this legally.  DO NOT BUY ANYTHING FROM DIRECT BUY WARRANTY!  THEY SUCK! 

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This report was posted on Ripoff Report on 03/19/2014 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/directr-buy-auto-warranty/iselin-new-jersey-08830/direct-buy-auto-warranty-i-purchased-the-platinum-elite-warranty-plan-fro-this-scamming-a-1131924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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