• Report: #836450
Complaint Review:

DirectTV MasTec Advanced Technologies

  • Submitted: Thu, February 09, 2012
  • Updated: Thu, February 09, 2012

  • Reported By: Joe — Canton Texas United States of America
DirectTV MasTec Advanced Technologies
2230 Imperial Hwy Dallas, Texas United States of America

DirectTV MasTec Advanced Technologies Incompetence and terrible customer support Dallas, Texas

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Moved my existing service one house over. Was told I would have to pay for a pole do to trees. Did so but after 14 days and five visits still no service. Tech said it was his mistake on last call but never showed up - called and they said (very arrogant rep- supervisor) it would be yet another 3 days before anyone could come back - and now are calling daily for equipment I told them they could pick up - they expect me to take the time to pack it up when they can't even deliver..

This report was posted on Ripoff Report on 02/09/2012 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/directtv-mastec-advanced-technologies/dallas-texas-75103/directtv-mastec-advanced-technologies-incompetence-and-terrible-customer-support-dallas-836450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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