Complaint Review: Directv And Qwest - P.O.BOX17360,DENVER Colorado
- Directv And Qwest P.O.BOX6550,GREENWOOD VILLAGE,COLORADO P.O.BOX17360,DENVER, Colorado U.S.A.
- Phone:
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- Category: Communications & Networking
Directv And Directv And Qwest BUNDLE OF SURPRISE!!! DENVER Colorado
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I bought a Bundle package from Quest, which included Direct TV. My total estimated monthly bill was 89.00 for both. Direct TV, was installed on a monday August 11,2008. and Quest come and installed the telephone and modem for my computer , in the afternoon , of Aug. 11,2008.
The Quest repair technician left at 5;30 on Aug. 11,2008, without getting a signal for my computer or phone. He said, he couldn't find a strong signal, so he left.
I used my cell phone the whole week, trying to connect to Quest Internet, couldn't get a signal , so after , all the calls on my cell phone, and no connection in site. I canceled the whole bundle , on Aug.17,2008. I tried, calling Direct-TV, numerous times, all you get is new service please , or is the power out in your area.
I connected all my things back to Comcast, and had service instantly.
Now Direct TV wants me to pay $441.41 for early cancelation!! I had them 7 days. I been going round and round with them, I didn't get the bundle I ordered.
If that's how they operate, Then why don't they have Quest installed before, so they can see if they get signal's . I call this false advertisement.
they shouldn't offer people bundle's to save money , if they can't deliver the whole bundle. what a rip-off
Norma
Coon Rapids, Minnesota
U.S.A.
This report was posted on Ripoff Report on 10/14/2008 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directv-and-qwest/pobox17360denver-colorado-80217-0360/directv-and-directv-and-qwest-bundle-of-surprise-denver-colorado-1032130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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