• Report: #574508
Complaint Review:


  • Submitted: Wed, February 24, 2010
  • Updated: Wed, February 24, 2010

  • Reported By: proplayer71 — Champaign Illinois United States of America
Internet United States of America

DIRECTV - DIRECTV Directv , direcway , bluegrass unauthorized charge of my credit card Internet

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I have been a directv customer for 7+ years , I have had problems with their movers connection in the past so I decided to not keep their services when I moved again.I called directv last week to cancell my service , and told their (non) customer service rep to send me an itemized final bill so I could pay it and be done.She said ok , then on 2-22-10 directv charged my credit card without my permission forcing my account to be over drawn , which will have additional charges by my bank for.I called directv to find out why and instructed them to put my money back and give me a bill , they stated when I entered the agreement I was authorizing them to store and method of payment on their end and letting them use it at will.When I signed a contract I didnt have a debit card , inface I paid my start up cost with a western union charge , infact I got this debit card after I had the movers connection , so I don't know how they get away with this sleazy process , nor stay in business, it violates the fair billing act guidelines.

This report was posted on Ripoff Report on 02/24/2010 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/directv-directv/internet/directv-directv-directv-direcway-bluegrass-unauthorized-charge-of-my-credit-card-in-574508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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