Complaint Review: directv - atlanta Georgia
- directv po box 105261 atlanta , Georgia USA
- Phone: 18005315000
- Web: directv.com/billpay
- Category: BBB Better Business Bureau
directv at&t my name is robin clifton and i have been with directv for about 3 years now and every month my bill is a different amount. i have contacted the doj but to no avail! so i am contacting you for justice against a unscrupulos deceitful underhanded company that goes by the name directv aka at&t!atlanta Georgia
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this company has been stealing from me for 3 years now and i am tired of it! i live on a fixed income and i have repeatedly told them to bill me on the second of each month. i'm told by one csr (customer service represenative) that won't be a problem then when i call for my account balance, i'm a month behind. this past april i had to pay out 147.00 because they insisted i was behind two months i had the proof that i wasn't but they threatened to cut my service of if i didn't comply. now i called this past june and was told my account had a credit of 42.80 that came from their own billing dept. and now when i received my 07/03/16 to 08/02/16 bill now the billing department wants that 42.80 back! now instead of my bill being 83.54 it has jumped up to $126.34! i will not pay this company back for a credit that was given to my account by their own billing department! please i need your help i have been trying to reason with this company but all they want to do is steal from their customers!
i'm tired of being ripped off by directv! this past april i was overcharged by this company. the told me i was a month behind to the amount of 147.00 i had proof that i wasn't but directv threatened to cut off my services if i didn't comply with their demands. now fast forward to june 2016 i called for my account balance i was told that my account had a credit of $42.80 and i know that was due from my overpayment back in april. now when i received my bill for 07/03/16 to 08/02/16 i now owe directv $126.34! they now want that credit amount paid back to them! this is outrageous and i refuse to pay back a credit that was given to my account from their own billing department! please help me put a stop to directv and their threats of cutting their customers services off i we don't listen and follow their demands. someone out has to stop this company or a least put them on a leash! please help me and all the others out their who don't know if they will have their services on or off because directv has that power.
This report was posted on Ripoff Report on 07/12/2016 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/atlanta-georgia-30348-5261/directv-atampt-my-name-is-robin-clifton-and-i-have-been-with-directv-for-about-3-years-1316398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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