Report: #1039897

Complaint Review: Directv

  • Submitted: Tue, April 02, 2013
  • Updated: Tue, April 02, 2013
  • Reported By: randy — west columbia Texas
  • Directv
    P O Box 915
    El Segundo, California
    United States of America

Directv unscrupulous business practices El Segundo, California

*Consumer Comment: Beat Direct TV

Show customers why they should trust your business over your competitors...

    In Dec Directv agent came to mom's home, sold her a package. (78 years old on social security). I (son, on ss also) agreed to pay the up front $50 up for her. Used my ATM with agreement, no auto billing.(Not my account) Billing to be moved to her (mom's) Centurylink bill next month (Jan.) Promised would not be charged for premimum channels following trial period, turn them off.

    The install, a fiasco. System never worked correctly. What hardware that does work, extremely buggy. Called them about a bad network interface. Tried to bill for it, $25 for the device plus shipping. 3 month old device. Ordered one, eBay $17 free shipping. When installing, found my 5v power supply plugged into the interface. It needed 12v. Thieft, from me and Directv. Now I have two interfaces. I'd bet, these guys are selling stolen stuff on eBay, I found some. Left trash all over house and yard. Obviously no testing, no explanations (installed late Friday) Smoked a hand rolled cigarette in the drive!!! 

    Billing with Centurylink never happened. I was good guy, paid January bill online because they billed ME online (not my bill!). February's, they illegally hit my ATM. In March, illegally hit my ATM, including cost of premimum channels. March withdrawal caused bounced checks and to miss Easter with my children.

    Ruined my weekend, kids are hurt. The junk doesn't work. I am out big bucks! They refuse to return money they stole from me for somebody else's bill.

    This is wire fraud and id theft! watch out it is a scam.
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#1 Consumer Comment

Beat Direct TV

AUTHOR: Shane - ()

You can beat direct TV and get your money back from the bank. Look up the post that I put up a while back. It will tell you how to file a complaint, even if the bank refuses to do anything about it.
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