• Report: #989163
Complaint Review:


  • Submitted: Mon, December 31, 2012
  • Updated: Mon, December 31, 2012

  • Reported By: Thad — Lyman Wyoming United States of America
Internet United States of America

DIRECTV Directv not letting me get the genie without paying $299, even on a upgrade. Internet

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I have been with Directv for 2 years now. When I moved to Wyoming from Utah, they had me resign up with a new contract, and I used all the old receivers. Now when that new Genie came out, I emailed them to see if I could upgrate to get it for free. "Like they where doing with all the new customers". When I got their reply, they stated that the only people getting the genie for free was the new customers, and I would have to wait until my contract was up. Otherwise it would cost me $299 plus installation.

This report was posted on Ripoff Report on 12/31/2012 04:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/directv/internet/directv-directv-not-letting-me-get-the-genie-without-paying-299-even-on-a-upgrade-int-989163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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