Complaint Review: Directv
Directv Directv ripping me off Nationwide
I've been a customer a year, we recently moved. I called to schedule services at our new location, could never get threw to customer service by phone. Once I finally did, they told me the closest appt was available 20 days after we've moved. I sat for 3 weeks with no service. I called again, complaining. They did find a new install date, only 3 days earlier than the first. So they came out put up a temporary dish mind you, tell me they'll be back in 2 weeks to replace with a permanent dish. Why?? I call directv and they tell me my services have been interrupted and their charging me for the weeks I didn't have service. Then they add in their $199 fee for install, pfft! My bill went from $52,my normal to $528 with install, fees and services from the fate I moved until they installed. Now I have to pay $299 just get my services back on. No credit for their mistakes, no nothing. I want to cancel but wait! I gotta pay $400 for then do that, Lmao, so what? Pay their so called $299 instead of the $400 to cancel. No! I'm canceling and I'm not paying their ridiculously over priced canceling fees!! They can kiss my a*s.
This report was posted on Ripoff Report on 07/16/2017 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/directv/nationwide/directv-directv-ripping-me-off-nationwide-1385913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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