Complaint Review: Directv - phoenix Arizona
- Directv PO Box 78626 phoenix, Arizona United States of America
- Phone: 8005315000
- Web:
- Category: Satellite Companies
Directv Overcharged - Did not receive promotional discount phoenix, Arizona
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered Direct TV with a discounted introductory price. Apparently I ordered through a third party retailer called Direct Star (not identified at the time). In order to receive the lower price I needed to fill out a rebate form prior to installation - website given to me at the time of order. I went to the site right after completing my call.
Upon receiving my bill, I saw that I did not receive the lower price|. I called the number on the bill to find out why. Direct TV rep and supervisor told me that the website given by Direct Star was not the official rebate site, and that I could complete the rebate form today, it would be applied in 6-8 weeks. Until then I have to pay full price.
I consider this misleading advertising on the part of Direct TV. They talk about a low price, but only if you fill out a rebate form, and "contractor" sellers give bed information. Apparently rebates can be applied in DAYS if done prior to installation, but takes MONTHS once you have signed a contract. Based on my experience I would recommend AGAINST Direct TV. Once you sign, you're sunk.
This report was posted on Ripoff Report on 08/25/2011 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/phoenix-arizona-85062/directv-overcharged-did-not-receive-promotional-discount-phoenix-arizona-769353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.