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Report: #1413721

Complaint Review: Directvapor.com - Florida

  • Submitted:
  • Updated:
  • Reported By: JD — Virginia United States
  • Author Confirmed What's this?
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  • Directvapor.com Florida United States

Directvapor.com Kept sending defective and incorrect items. Horrible customer service and kept giving me the wrong customer service email in order for me to resolve my issues. Never got anything resolved. Was not allowed to speak to manager and was treated with disgusting attitude and told that I would not get any refund. Florida

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Directvapor.com is HORRIBLE!!! DO NOT USE THEM!!! I kept giving them the benefit of the doubt because for some unknown reason, they are reviewed very well by vape review sites, but they are the WORST!!! They have scammed me out of a lot of money, sent me defective coils, defective disgusting juice, sent me the wrong coils, did not allow me to use the discount I was supposed to be able to get for auto ship. Customer Service treated me like crap and gave me the wrong email address to send pictures of the wrong items they sent me. I called 5 times, and each time was given an incorrect email address that would come right back to me saying it was undeliverable. Called one last time today and the lady was so nasty, wouldn’t let me speak to a manager, said they would contact me (doubtful) but also had the nerve to say in a nasty tone that she doubts I would get any type of refund. UNBELIEVABLE!!! NEVER AGAIN!!! STAY AWAY FROM THEM AND SAVE YOURSELF THE MONEY, TIME AND STRESS!

This report was posted on Ripoff Report on 11/27/2017 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directvaporcom/florida/directvaporcom-kept-sending-defective-and-incorrect-items-horrible-customer-service-and-1413721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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