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Report: #1411321

Complaint Review: Discount Cab - Tucson Arizona

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  • Reported By: Pat — California United States
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  • Discount Cab 829 W Silverlake Rd Tucson, Arizona United States

Discount Cab Does no shows, seems to be lost all the time, etc. Tucson Arizona

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I have to say it appears as though Discount Cab is not interested in being a Taxi company in Tucson. There is no other way to describe their behaviour, in looking back 100% of my rides with them have had what has to be intentional problems.

Here is the list of recent and prior experiences in no particular order at all:

1) I arrive at Tucson AZ Amtrak and call Discount for a ride. I get three call backs over the course of 45 minutes asking me where that is. If 3 things a cab company in Tucson knows it is locations of 1) Airport 2) Greyhound 3) Amtrak. A cab arrives in the lot and then drives right past me as I wave at him, he then parks a block away saying he did not know where Amtrak is. I told him he just drove past me and it. This overall looks rash and lame, purpose of this set of lies is? Who knows.

2) Book a ride for travel from a local Tucson hotel one evening, driver arrives and phones me. I go down to the lot to meet him and he all but hits me with the car forcing me to jump out of the way.

3) Book travel from another local hotel for travel. Person on the phone is mumbling and rambling on in some kind of incoherent and unintelligible gibberish. The automated outgoing voice prompts are in some kind of mumbling tone with a thick british accent. I get a text message one hour later telling me that my ride has been cancelled. I phoned them back asking them why and they claim computer problem, they book another ride and I wait more. I get a text message saying ride is booked and another one later telling me cab is out front. I go down to the lot and see no cab and call again. This is now over 2 hours from the first booking time I made with them. Then I get asked more questions about where I am at etc, and I say sorry, NO cab here. They tell me they will book another one. NO text message to confirm etc, I call another cab company and am gone in 5 minutes or less.

4) I ask to have a ride from an apartment complex in Tucson and ask driver to meet me at lot entrance and to phone me when they arrive. They stop at rental office and phone me and I need to tell them to meet me where I asked them since I have bags to carry and this is too far away.

5) I book a ride to a local apartment complex in Tucson and ask to be dropped at the office. The driver wants to drop me out front.

So, this tells me that Discount cab is in the mode of getting it all 100% wrong 100% of the time and that they don't want to do business in Arizona. I suggest you and others run them out of town.

This was all intentional.

 

This report was posted on Ripoff Report on 11/10/2017 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discount-cab/tucson-arizona-85713/discount-cab-does-no-shows-seems-to-be-lost-all-the-time-etc-tucson-arizona-1411321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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