Discover Card , Chris, Halley, George, Christy, Erin, Fran and Josh Blanchfield et al Created and perpetuated a fraud alert Wilmington Delaware

In April, 2016 Discover Card called my number serveral times claiming to alert me to identity theft. I also received a letter dated April 18, 2016 stating that Federal Law requires them to verify and record all informtion that identifies each person who applies for credit. I did not apply for credit from Discover Card. They letter required me to call their Fraud Dept and suggested I notifiy the three credit agencies. 

I called and asked for a copy of the application and I was told I had to "prove" who I was by sending certain documents, including a police report of identy theft. All these I did. I also sent a letter dated May 15, 2016. Still I did not receive the  copy. I began calling asking for the report. I was told that it was "in archives". I asked why it would be in archives if we were currently working on it. I was told it would only take anywhere from 24 hours to two weeks to bring the document out of archives and send iit to me. I called in may, June, July and talked to various indivuals, all of whom told me the document was in archives and they would bring it out and send me a copy.

On 8/11/2016 I spoke with a supervisor, Josh Blanchfield who once again told me the application was "in archives". I asked how that could be since I had been calling for two months. He said he would take care of it. But no. Icalled on 8/16, and was told one day. I call on 8/17, 9/12 and talked to George in Utah, 9/12 talked to Erin and finally was transferred to the"security department" where I talked to Fran, and was told that they "never received the documents." 

This makes me very concerned. Discover Card initiated the call and the letter and the fraud alert. Yet, its representatives have consistently given me the proverbial "run around." I believe that someone withing the organization is purpetrating this scam, but I doubt that I will ever get to the bottom of this. I can,of course , file a complaint with the FCC, and probably will. I do not believe that in the entire nation I am the only person who has encountered this.