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Report: #468363

Complaint Review: Discover Financial - Discover Card - Carol Stream Illinois

  • Submitted:
  • Updated:
  • Reported By: Rockwall Texas
  • Author Confirmed What's this?
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  • Discover Financial - Discover Card PO Box 6103 Carol Stream, Illinois U.S.A.

Discover Financial Services Discover Card Fraudelent Practices: Payment Protection Plan Carol Stream Illinois

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Discover Card adds fraudulent charges to unsuspecting consumers credit cards. How can it be that this company is allowed to add these charges to my credit card without my permission, and when confronted with my dispute say they have a 'taped recording' of my acceptance?

Discover has been charging us $109 per month for their "Payment Protection Plan" which we never signed up for. They claim that we signed up in July 08 which is when we were in Europe, so I know we didn't sign up.

At our request, they did an "investigation" claiming they had a voice recording of us authorizing the enrollment. We asked to hear it and they said that they couldn't share with us. WTF... They can't even tell us if it was a male or female on the phone. What kind of business are you running, Discover? We would really like to discover who, if anyone, authorized this. We are out over $1,000 and I personally would really like to have that money back.

This is crazy. How can this be legal?

Shawn
Rockwall, Texas
U.S.A.

This report was posted on Ripoff Report on 07/10/2009 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discover-financial-discover-card/carol-stream-illinois-60197-6103/discover-financial-services-discover-card-fraudelent-practices-payment-protection-plan-c-468363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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