Dish Disposal Charged for services never rendered Cleveland Ohio

Dish Disposal is a company based in Cleveland that claims to provide a service where they will send a technician out to remove unwanted satellite dishes from your property. As I had a need for this type of service, I contacted them to schedule an appointment. I spoke with Kelcey Lehrich in sales who took my information (including my credit card info) and told me that someone would call me within a few days to schedule the service. A few days later I did in fact receive a call from someone who informed me that a technician would be out "sometime over the weekend" to perform the service. The weekend came and went and nobody called or showed up. Monday morning I checked my bank account and found that I was charged for the service. I had initially been told that I would NOT be charged until the service was actually performed. So, they have taken money from me without actually doing anything which, of course, is illegal.

Attempts to contact them to resolve the issue have gone unanswered. At this point I consider this business to be a scam and I have filed reports with both the BBB and the Federal Trade Commission. 

DO NOT USE THEM.