Complaint Review: Dish Network & AT&T - Nationwide
- Dish Network & AT&T dishnetwork.com Nationwide U.S.A.
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- Category: Cable TV
Dish Network & AT&T Hidden Fees & Can't get a straight answer Nationwide
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Signed up for Dish Network back in May 2007 & now we are finding out that Dish Network charges their customers $50 for a tech to come out if there is issues w/a piece of their equipment. And when I say an issue, I mean an issue that I did not cause. Why would I pay for a company to come out & fix a piece of THEIR equipment that I pay a monthly lease fee for. To me, that makes no sense. This fee was NEVER disclosed to me, & Dish Network themselves cannot even find that fee in their contract, but yet they keep saying its in their contract. I want to know where in the contract it states that & Dish Network can't even find it in their own contract! So now we are stuck on a 3-way call with a manager from Dish Network & a manager at AT&T(our phone provider that contracts w/Dish Network) trying to resolve the issue. AT&T says the fee is disclosed in the Dish Network contract & Dish Network states its in paperwork that AT&T is suppose to provide us. AT&T states they don't send out any paperwork to send us. So we are stuck in a 3-way conference call between the 2 companies from hell! All we want is to be shown where this hidden fee is stated & be done with it.
Jen
Aurora, Illinois
U.S.A.
This report was posted on Ripoff Report on 08/09/2007 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network-att/nationwide/dish-network-att-hidden-fees-cant-get-a-straight-answer-nationwide-266466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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