Complaint Review: Dish Network - Internet
- Dish Network dishnetwork.com Internet U.S.A.
- Phone: 800-333DISH
- Web:
- Category: Satellite Companies
Dish Network ripoff Internet
*UPDATE Employee: DISH Network Customer Service
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I was charged $437 recently after disconnecting my service with them for months! They claim they never received the 2 receivers and my LNB i sent back to them, one receiver in August and other with LNB in September since they sent me only one box at a time... My first box was received by them after a month, which is totally insane. They kept charging me for keeping the receivers when I didn't, and each time I would call to dispute the charge. Finally they told me they received it (back in October) and I was credited. This is only for1 box, the second one with LNB they claim they never received, and now, after seeing the charge on my card, I called them back and when rep checked, she said she made an adjustment of $437.27 and that I would get that credited back to me in 3 days. It's been a week and the charge was still active so I call back and this time, she claims they never received ANY equipment from me...
I wouldn't have felt completely ripped off if I kept the damned receivers and the LNB, which i was forced to climb on the roof and take off because they would charge me extra $99 for them to send someone to the house to take it off for me...
Now, I'm trying to dispute the charges with my credit card company but i don't think it's going to go anywhere, I don't have the tracking number, that was months ago, UPS can't help me, Dish Network said I'm never getting that credit back, and I'm totally screwed!!!
Deniz
Lodi, New Jersey
U.S.A.
This report was posted on Ripoff Report on 11/19/2004 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/internet/dish-network-ripoff-internet-118827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
DISH Network Customer Service
AUTHOR: DISH Network - (U.S.A.)
SUBMITTED: Friday, December 03, 2004
Thank you for bringing this matter to our attention. However, we are not able to access your account to help you resolve your concerns. Please contact DISH Network customer toll free at [DELETED] or email us at [DELETED].
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