DISH Network Refusal to close account and continues to withdraw from our bank Englewood Colorado

Although I asked DISH network to close our vacation home's account, it so far has not because it intends to charge us an early termination fee of $400.  It also continues to withdraw monies from our credit union, because it states the account is still open, despite my many phone calls and faxes and emails.

My husband is almost 90, a WWII vet, who is suffering from rapidly worsening dementia.  I realized that we needed to return to Tucson where our Medicare insurance is acknowledged and also more assistance is available to him.  He's now under "hospice at home care", a Medicare program.   When I called DISH to close the vacation home's account, a lady with a foreign accent told me what I had to do, including faxes that I must send and also instructed me to take the two receivers and two remotes with me to our Tucson home.  I did all that was asked.

But now DISH says the information I provided was inadequate.  And I'd like to note here that DISH's responses to me have been few and far between.  Only when I went to its Facebook page to make nasty comments did I learn that it wanted more information than I had previously provided.  It wants to see a power of attorney and to know the name of the care facility my husband is in.  I've told DISH that I am the care facility and that there is no power of attorney.  After all, my husband's name does not even appear on the vacation home's account.  It's clear to me that DISH has no intention of letting this old couple out of this horrendous fine.  

We are DISH customers (for the moment) in our present Tucson home.  I have no intentions of paying the $400 and do plan on getting back the monies that have been taken from our credit union.  I know I'll have to take measures into my own hands to stop this very greedy corporation.  I will fight them with anything I can think of.  Sure got its attention when I posted nasty comments on its Facebook page.  I should write well as I once was a NYC copywriter.