Report: #692548

Complaint Review: DishNetwork - internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, February 08, 2011
Updated: Wed, March 30, 2011
Reported By: AzTaxCPA — Scottsdale Arizona United States of America

Author Not Confirmed

Why?

DishNetwork Internet United States of America

Phone:
Web: dishnetwork.com
Category: Satellite Companies

DishNetwork satellite solutions network ,agent, Thieves & Liars , Internet

*UPDATE Employee: Price increase

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Responded to "24mo dishnetwork $24.99" ad by satellite solutions network (agent of DishNetwork); fine print at bottom says $24.99 for 12 mo, $39.99 for next 12mo! 3 billing statement tried to raise my bill to $29.99; emailed, got bogus response that their costs had gone up, also told me that to stop "free 3mo" of HBO/SHO--which I did NOT ask for--would cost me $5 "program change fee"! Co. had previously sent postcard telling me to IMMEDIATELY contact service for FREE upgrade due "technological improvements in our system"; chat with service tech who admitted it was a bogus come-on to get customers to buy upgrade! Company has tried to rip me off 3 times & I haven't been a customer more than 2mo! Am sending complaints to BBB, Az AG, FTC, USDOJ, public utilities commission. Will also alert Phoenix TV stations "consumer reporters" to get spotlight focused on these thieves/liars.

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This report was posted on Ripoff Report on 02/08/2011 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dishnetwork/internet/dishnetwork-satellite-solutions-network-agent-thieves-liars-internet-692548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

Price increase

AUTHOR: NickF DISH - (USA)

SUBMITTED: Wednesday, March 30, 2011

POSTED: Wednesday, March 30, 2011

Hello my name is Nick Franta with DISH Network. DISH had a price increase on 2/1/11 of $5 on some of our popular packages. The programming we provide is owned by other companies and our package prices reflect negotiations from our contracts with the providers. The promotional offer uses the current rate of the package for its flyers but that rate is subject to change as stated in the contract. You will never lose the promotional credits of $15 ($20 depending which package you choose at sign up). The HBO/Showtime promotion you may have received would not be subject to a downgrade fee since this is a promotional offer. If you would like me to review your account please e-mail me at nick.franta@dishnetwork.com.

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#1 UPDATE Employee