Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #405756

Complaint Review: Ditzler Family Chiropractic, Dr. Craig Ditzler - San Diego California

  • Submitted:
  • Updated:
  • Reported By: San Diego California
  • Author Confirmed What's this?
  • Why?
  • Ditzler Family Chiropractic, Dr. Craig Ditzler 3202 Governor Dr San Diego, California U.S.A.

Ditzler Family Chiropractic, Dr. Craig Ditzler Unprofessional contract trickery! Deceptive! San Diego California

*REBUTTAL Individual responds: The Rest of the Story...

*Consumer Suggestion: this is a strange doctor

*Consumer Comment: EMAIL HIM HERE

*Consumer Comment: espose the crook

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been going to Chiros since the 80's. I recently moved here from WA and needed a chiro and found Ditzler online. I had to pay an enormous amount for x-rays but I was desperate to get treated. He then had me come in a few times before discussing fees. He has you sign a contract for a year and the monthly fees seem reasonable unless you have to cancel early. He told me not to worry that there would not be an early cancellation fee (and technically there is no cancellation fee). As far as chiropractic care, I would consider his services average. What was very annoying was Dr. Craig pushing his herbs everytime I went in. He also pushed a "atkins type" of diet when he has no training as a dietician.

Due to becoming unemployeed I had to cancel my contract. Dr. Craig confirmed my cancellation through email but said nothing about a cancellation fee or any other fees due. As far as I knew, I did not owe Dr. Craig any money. I received no phone calls or statements by mail, what I did receive a week before X-mas was a huge debit from my checking account. I thought I was paid current and suddenly he takes $518 out of my account without any notice. This amount was substantially higher than my monthly contract fee so I initially thought it was an error. I have tried resolving this with him personally but after him intitally avoiding me, he said that if he would have known we had become unemployed, he MAY not have done that.

He made no apologies for lack of notice on the additional fees that he charged and said that he realizes most people do not read the contracts. He said he told me that if I cancelled, he would go back and raise the prices on all my visits but I do not remember that conversation. I asked to be treated under the contract and to have him credit me the difference between the $518 and my regular contract amount but he refused to do so. Instead he offered me 1 courteousy treatment that day if I could come in within the next couple of hours.

I found this practice to be very deceptive. The contract is not very clear on the issue. The fact that he tries to hide his fees or charges is very unprofessional. The least he could have done was send a statement letting me know of the pending charges. My husband stopped short of signing the contract and he sent him an invoice for a couple of visits. He never told him what price would be charged and the invoice shows no breakdown. It just shows a total due. Dirty & deceptive. Just find another Chiropractor!

Canday32
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 12/29/2008 10:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ditzler-family-chiropractic-dr-craig-ditzler/san-diego-california-92122/ditzler-family-chiropractic-dr-craig-ditzler-unprofessional-contract-trickery-deceptive-405756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
1Employee/Owner

#4 REBUTTAL Individual responds

The Rest of the Story...

AUTHOR: Dr. Ditzler D.c. - (U.S.A.)

POSTED: Wednesday, December 31, 2008

Ditzler Family Chiropractic
5 reviews Review Ditzler Family Chiropractic
(858) 452-2202
3202 Governor Dr # 200
San Diego, CA 92122
Edit Business | Upload Photo | E-mail to Friend

--------------------------------------------------------------------------------

Nearby Businesses

Jeffers Chiropractic & Sports
Williams Dan Dc
Mashike Mark Dc - Results Chiropractic Offices Explore
San Diego, CA Chiropractors, Doctors


Is this your Business?
Reviews
5 Reviews of Ditzler Family Chiropractic in San Diego

...Write yours here!

--------------------------------------------------------------------------------

The Rest of The Story
By Craig D.
In response to a negative review, here is the rest of the story. Our office fees are based on what is called "usual, customary,and reasonable" [ucr] based on our area. I do offer cash plans for people that do not have insurance. These plans offer a discount [20-30%] for a set amount of visits over a set amount of time. A person can always pay on a per visit basis. If a patient wants to take advantage of one of the cash plans a contract is given to the patient to take home and review. It is then reviewed with the patient before they sign it. If for what ever reason a person needs to cancel their contract [treatment plan] before the time is up the fees revert back to the original fees [ucr]. The fees collected are only the outstanding balance due at that time. If a credit is due is is refunded in ten days. This is explained at the time of the signing of the contract and again if the person cancels their treatment For this service [cash plans] we do auto-debit on a monthy basis or for the few times that people do cancel care at the time of termination. As a Chiropractor my license allows me to offer nutritional and dietery help to enable the patient to reach their health goals. I have been using these methods for over 25 years with great results. The Atkins type diet has been shown in clinical trials to work better to lose weight and keep it off better than both the low-fat [Dean Ornish] or the South
Beach diet. As Paul Harvey used to say.... thats the rest of the story. Good Day!

Posted 12/24/08 | Printable Version

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

--------------------------------------------------------------------------------

RIP-OFF..........BEWARE!
By Tamara M.
I have been going to Chiros since the 80's. I recently moved here from WA and needed a chiro and found Ditzler online. I had to pay an enormous amount for x-rays but I was desperate. He then had me come in a few times before discussing fees. He has you sign a contract for a year and the monthly fees seem reasonable unless you have to cancel early. He told me not to worry that there would not be an early cancellation fee. Due to becoming unemployeed I had to cancel. He said nothing about cancellation fee. I received no phone calls, nothing by mail, what I did receive a week before X-mas was a huge debit from my checking account. I went for less than 2 months and had to pay out $1,500.

Additionally, he acts as a dietician when he has no formal training. He is always trying to push his overly priced herbs and tell you to eat a modified version of the Atkins diet. Again, no licensed training.

Posted 12/23/08 | Printable Version

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

--------------------------------------------------------------------------------

Ditzler Family Chiropractic
By Don K.
I have been seeing Dr. Ditzler for over 9 years for back, shoulder and neck problems caused by 2 automobile accidents. He has been very good at keeping me at my best. He additionally is trained in nutrition and wellness. I recommend him to everybody. My life would not be as good as it is without his great help. The staff is also very helpful.

Posted 09/08/08 | Printable Version

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

--------------------------------------------------------------------------------

Great Chiropractic
By Darla N.
Dr Ditzler and his staff are very friendly and always available to help whenever you need it. He has stayed late just to get me in.

Believe it or not, he cured my 18 month son who had cronic ear infections. They wanted to put tubes in his ears but I didn't want them to. Thankfully I didn't have to after seeing Dr. Ditzler!

Posted 08/15/08 | Printable Version

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

--------------------------------------------------------------------------------

Definitely the right choice!
By James H. | Insider | Rank: 16,537
After getting into an accident, the hospital was no help. All the doctors did was check to make sure there were no bruises and cuts. No xrays were taken even though I had severe neck and back pain. They told me to put ice packs and take motrin to relieve it. I then decided to get a second opinion. I searched on the internet for a chiropractic near me and this place was the most appropriate considering it was a family chiropractic. Upon the first day, I received first class treatment. The staff is really nice and welcoming. Upon meeting Dr. Ditzler, I knew I had made the right choice. He explained everything, took xrays, walked me through every procedure, and carried on conversations that made me feel as if I was at home. To this day, I am still seeing him and he has made such an impact in my life. I am healthier and more alive thanks to this place. I highly recommend it.

PROS: Excellent service, Feels just like home, and Repaired what was damaged
CONS: none

First Review! Posted 11/21/05 | Printable Version

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

Respond to this report!
What's this?

#3 Consumer Suggestion

this is a strange doctor

AUTHOR: Cat - (U.S.A.)

POSTED: Tuesday, December 30, 2008

I have recieved a lot of care from doctors and also I see an awesome chiropractor locally . In all my years of seeing a chiropractor I have NEVER had to sign any type of "contract". That in itself should have raised many questions in the beginning and I would have refused. You may need to have a lawyer read this so called "contract" and see if you truly owe any charges. I also would change account numbers so he does not take any more money out of your account. If he is this underhanded I would not put it past him. If he is "pushing" herbs then that also says alot about his "care" which I would say is highly limited. The point of seeing a chiropractor is to improve your overall health and restore joint function as well as strenthening your muscles. Chiropractic care is supposed to be an non-ivasive approach to caring for your body, however sounds like he was invading your pocket book instead!

Respond to this report!
What's this?

#2 Consumer Comment

EMAIL HIM HERE

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, December 30, 2008

DrCraig@DitzlerChiropractic.com

Respond to this report!
What's this?

#1 Consumer Comment

espose the crook

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, December 30, 2008

Be sure to send him a copy of your info from ripoffreport, just to show that a lot of people will know what he is trying to pull

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now