Diversified Consultants, Inc - DCI Apparent Scam on the Elderly jacksonville Florida

My 98 yr old mother rec'd a collection letter stating they were representing AT&T for collections. I, her only child and power of atty contacted the agency of which they could not or would not inform me as to the originality of the account and referred me back to AT&T. After over 3 hours on the phone with AT&T of whom also referred me back to the agency when I asked them to contact them.

The reasoning behind my asking them to contact the agency is because they researched my mother's phone records and found no non-payments or delinquency. In fact, the only charge on her account  amwas $2.00 for directory assistance.

I personally think that this is a scam directed at senior citizens in hopes they will just pay what was sent thinking that maybe they missed a payment but the amount they said was overdue, 103.30, is an amount not associated with any plan amount rec'd from AT&T.

I am hopeful that after I contact the atty generals office of north carolina, this will be rectified.  my major concern is my old mother of whom this type of stuff as the telemarketing calls just puts her in a tizzy.