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Report: #1093953

Complaint Review: Diversified Consultants - Jacksonville Florida

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  • Reported By: SaraJ — Statesville North Carolina
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  • Diversified Consultants Jacksonville, Florida USA

Diversified Consultants DCI Disgusting collector gets angry when I do not give her an exact time for returning her call Jacksonville Florida

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I recieved calls from the same number multiple tiimes every day for about 7 - 10 days.  They never left a message, but continued to call daily.  This morning, I took the time to call the number back.  "Ms. Calhoun" answered my call and informed me that I had a debt to Direct TV placed with her and then told me, "In order to give you a correct amount, I need to know if you have returned the equiptment." I advised I had returned the equiptment.  She then said that I owed $212.00 for my final billing.  I advised her that I am at work and would like to go home, check my records and give her a call back.  I even asked her if that would be ok.  She became aggravated that I had the nerve to ask to fact check before blindly paying a debt I really do not believe is owed.  Then, she asked me when I would call back.  I said, "I said I will call you back tomorrow."  She said, "There are 24 hours in tomorrow.  What time will you call ?" I replied, "You need to know an exact time > I cannot give you an exact time.  I will call you when I have a moment.  That needs to be enough.  You called me repeatedly never leaving a message.  I took the time to call you back....." At that point, "Ms Calhoun" began talking over me and then hung up on me.  I called back and asked for a supervisor and the gentleman on the phone said he was a supervisor (I don't believe it.) I am filing a report iwth Direct TV, the company I supposedly owe a balance to and also to the NC Attorney General.  I have never in my life been treated so poorly while trying to settle a "debt"..... just because I would not take their word for it and would not give an exact time for a returned call.

This report was posted on Ripoff Report on 10/23/2013 05:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/diversified-consultants/jacksonville-florida-32216/diversified-consultants-dci-disgusting-collector-gets-angry-when-i-do-not-give-her-an-exa-1093953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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