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Report: #574865

Complaint Review: Diversified Garage Doors - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Carlos — Long Beach California United States of America
  • Author Not Confirmed What's this?
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  • Diversified Garage Doors 711 17th street suite A-1 Internet United States of America

Diversified Garage Doors Mike Murphy LYING THEFT Internet

*UPDATE Employee: No such customer exists

*UPDATE Employee: We are a license company

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I bought a garage door from a very convincing sales person for far more than I expected to pay.

 Before I even had my door installed, I referred two other family friends whom have also spent more than expected.


 My wife and I had put down our 50% deposit and were told we would have doors installed in 3-6 weeks.

 When I finally got my door installed, 12 weeks later, nothing was as I was told.  The expensive motor that was sold to me, wont move my door, the door itself was not exactly the same, wrong color, wrong windows and the door is falling apart at the bottom already.


 I have made a number of requests for a new door and they keep trying to fix the same piece of junk. This was not a cheap door, and the  way the economy is, I dont have money to just throw away, and they DO NOT care.


 My Mother in-law and Brother are now experiencing the same thing. After a little research we found out why. This is a company that has only been in business approximately 3-5 months. My wife and I did some research, and come to find out they are installing doors with no license, (they state on their website 50 years experience), they have no insurance, and clearly do not care about their customers; they just wanted my money.


I write this to help others to avoid any of this mess. We will see these guys in court.   



 

This report was posted on Ripoff Report on 02/25/2010 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/diversified-garage-doors/internet/diversified-garage-doors-mike-murphy-lying-theft-internet-574865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

No such customer exists

AUTHOR: DGD - (United States of America)

POSTED: Monday, March 22, 2010

We have made attempts to reach this person and we stand correct - there is no such customer.


Diversified Garage Doors, license number 944632 is a legit, fully licensed, and insured company that stands behind our work and has a great track record.


 


DGD

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#1 UPDATE Employee

We are a license company

AUTHOR: DGD - (United States of America)

POSTED: Monday, March 01, 2010

We are a licensed company.  Zangger Construction Inc DBA Diversified Garage Doors. 

We have no record of any garage installation that has taken 12 weeks nor do we have a customer named Carlos in Long Beach.  We rarely have service issues with our doors and if there is, it gets resolved quickly.  Customers who have issues can speak to the owner directly for immediate resolution - 888-888-8150.

The original report is probably written from another garage door company is who is upset that we give the best pricing and service to our customers.

 

 

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