divorce by phone beware...scam buffalo, New York

This company is a scam. I paid $534.00 for legal assistance in uncontested divorce but was given the run around by numerous people within their service.They offer to help but constantly put you on hold(four times in one phone call) to have someone else pick up the phone to put you on hold again. They were not familiar with the paperwork for my county(which they provided) They did not return calls after stating they would contact me back. Stated supervisor needed to be spoken to for refund to be authorized but was not in the office and would call me back,which they did not. Hid behind their no cancelation form even though their service was unacceptable. Their web sight states 100% guarantee. Don't let them take your money!