• Report: #960029
Complaint Review:


  • Submitted: Thu, October 25, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: Mark — Kew Gardens Hills New York U.S.A.
www.divshare.com Reston, Virginia United States of America

divshare.com Divshare.com - Nice try of a bogus billing Reston, Virginia

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I signed up for a divshare.com annual subscription in 2009 for a very reasonable $9 fee (billed to Diversion Web Publishing, LLC). In 2011 I cancelled that subscription and received email confirming it. I was still intending to keep the no-subscription fee-free account open. Since that I was just receiving new service promo emails from them.

Few days ago, however, I received the email stating that my account is "currently pass due more than 100 days". After login onto my account I confirmed my storage total was below 40MB and way below their free account limit of 10GB. I accessed my invoice area to view the payment history - there were no invoices present on my account. "Smelling a fish" I immediately closed my account with them.

The above facts indicate to me that divshare.com seems to confuse client(s) by requiring a "subscription" payment after a prolonged period of silence about the status of an account. There is no doubt in my mind that such a practice will result in a percentage of clients paying the "subscription" fee after a long time of not using the service and simply not remembering the exact status of it.  

Is a large and fast-paced multi-device information flood, we all encounter nowadays, a new frontier of abuse simply because very few of us even consider to retain years of their email history as I do? Most likely yes.     

This report was posted on Ripoff Report on 10/25/2012 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/divsharecom/reston-virginia-/divsharecom-divsharecom-nice-try-of-a-bogus-billing-reston-virginia-960029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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