ED Magedson – Founder
Dixie's Window Tinting & Auto Security1022 Haywood Road Asheville, North Carolina United States of America
On Aug. 19, 2010 I went to Dixie Auto Security to inquire about having a passive alarm and entry system removed from truck and have a new keyless entry system installed. I was told by the owner Ashley LaQue that the part must be ordered.
I was told it would be about 3 days to get the system, and that I would be called when the part arrived. The total cost was to be $140.00. I was required to leave $50.00 cash deposit.
Because of an inoperative telephone system via Bell South, the business could not accept credit or debit cards.
It is now September 24, 2010. I have not heard a single word from the owners of Dixie Window Tinting and Auto Security. I have made several trips, a distance of 21 miles one way to the shop, and each time the owners were not present. They do have 2 employees working there, but they tell me they are not authorized to make refunds, and do not have access to the cash drawer. I have left several messages on the owners' cell phones, and none of those calls have ever been returned.
I have since taken my truck to another place of business to have the work done, without any problems.
This report was posted on Ripoff Report on 09/24/2010 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dixies-window-tinting-auto-security/asheville-north-carolina-28806/dixies-window-tinting-auto-security-no-work-done-denial-of-refund-failure-to-contact-643970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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