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Report: #1392603

Complaint Review: DNB Plumbing Home Service - Houston Texas

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  • Reported By: PlumbingNightmare — Texas USA
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  • DNB Plumbing Home Service 11118 Timber Crest Dr Houston, Texas USA

DNB Plumbing Home Service DNB Plumbing, DNB Plumbing Home Service, DNB Plumbers CON ARTIST - BEWARE! Houston, Spring Texas

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BEWARE! The owner, Valerie Ambrovich, has posted positive reviews of the company. Don't be fooled. Please Google their reviews online. I need to warn others of this company. DNB cost our family thousands and have cost many others. DNB is committing fraud on numerous levels. This is NOT an issue of incompetent technicians. All of my complaints are voiced by others online. I wish we had read the reviews. Now, we have los thousands on attorney fees, repairs, lost wages...


 Our home warranty company sent DNB Plumbing or DNB Home Service (whatever their name is this week). DNB was suppose to come out within 24 hours but didn't make contact for 3 days while we had water leaking in our home. The DNB "plumber" took our $75 home service deductible. That was his only concern. He then claimed we didn't have a leak as I was listening to water drip in our bathroom! DNB has a history of telling others the same or not making the necessary repairs. The DNB plumber also damaged our air conditioner when he was in our attic.


So two days later when we finally got the approval from our home warranty company to send out a real plumber to fix the obvious leak in our bathroom, this new plumber noticed the air conditioner had been damaged and we had been losing Freon for the past 2 days. So what should have been a minor leak in our bathroom ceiling is now the least of our problems. Due to DNB's negligence, we now had water damage in our 1st floor bathroom ceiling AND extensive water damage in our 2nd floor home theatre. We also had no air conditioning. We live in the Houston area in the Summer, with 2 small children. We thought we could make one night without a/c since the a/c wasn't turned off until late in the evening. Our infant woke up in the middle of the night coughing and crying so much that we considered taking her to the hospital. We had to purchase small air conditioning units and lived in one room for a week while the repairs were then made by a reputable company that we personally hired.


The owner of DNB never returned my call and took 2 days to respond to an email but only after we told her that we were sharing our story with a local consumer report news team and had spoken to an attorney. The common thread here, she will never acknowledge any guilt. She is entitled, never apologized, and claimed I was harassing her. This is not the type of person you want in your home. Imagine the types of employees she's hiring. The decent plumbers with a conscience have posted online that they couldn't sleep at night when they worked for her. The lies are endless. They told our home warranty company that they had come out on July 8. They didn't even make contact until we called and they came out July 11th. They claimed that we didn't pay the $75 service fee so they could keep it. That took 2 hours on the phone with the warranty company to resolve. There are other online posts since 2011, all previous customers who have had the same issues with stolen deductibles, DNB not making contact, refusing to make repairs, and the owners inability to take any responsibility.


The  woman who is running the company is the ex wife and friend (Val or Valerie Ambrovich Blake) of the owner, David Nathaniel Blake (DNB). She has NO business trying to run a plumbing company (or several variations of the name DNB Plumbing). Her previous employees are even willing to attest to her fraud. Research them. They have posted online about her defrauding customers and home warranty companies. Her only positive Facebook review was posted BY HER! She writes her own positive reviews and has never apologized to any previous customer who's posted a review. Is that the type of people you want to entrust your home to? Take it from someone who has been a Realtor for over 15 years. Hiring unqualified workers will cost you. I should have known better and this is why I feel an obligation to protect and warn other homeowners



This report was posted on Ripoff Report on 08/14/2017 08:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dnb-plumbing-home-service/houston-texas-77065/dnb-plumbing-home-service-dnb-plumbing-dnb-plumbing-home-service-dnb-plumbers-con-artis-1392603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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