• Report: #972191
Complaint Review:


  • Submitted: Wed, November 21, 2012
  • Updated: Wed, November 21, 2012

  • Reported By: MS. CUSTOMER — United States of America
5841 Chippewa St. Internet United States of America


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 I am contacting the better business bureau on Dobbs Tire and Auto..specifically the one in Hampton village in St. Louis, mo.........I bought my car in for a simple oil change and their mechanic broke the dip stick tube thats connected to the frame connected to the engine that you check the tranny fluid with.   he broke the bracket that holds it to the motor and tried to tie it back together and tell us it was already broke....if that were broke we would have heard it moving and knocking up against something..but he tried to claim that it was broken when we bought it in.....and we know that it wasn't broke...

he spilled antifreeze fluid all over the engine and everywhere under the hood..on top if that they are trying to tell us the radiator needs to be replaced...however my car has never ran hot....the coolant light is not on...the service engine light is not on....there is not any fluid leaking from under the car.....I just drove it out of town 1 week ago to Kentucky with no problems..then tells me it will cost 1200 to fix it.....

I bring it to these guys and all of a sudden everything is broken...even though all i came in for was a simple oil change.....you guys are crooks, dishonest mechanics, and a scam....I will never do business with you again....all I asked for was a oil change and nothing was suppose to be taken a loose or moved around.....you are crooks and i am telling the world...your mechanic could not even look us in the face....because he knew he did something wrong...I am on my out of town for the holidays and now i can't go...thanks a lot Dobbs...

This report was posted on Ripoff Report on 11/21/2012 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dobbs-tire-auto/internet/dobbs-tire-auto-what-a-bunch-of-crooks-internet-972191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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