• Report: #318028
Complaint Review:

Doctors Associates -Fred Deluca - Subway Resturants

  • Submitted: Fri, March 14, 2008
  • Updated: Thu, March 27, 2008

  • Reported By:West Hartford Connecticut
Doctors Associates -Fred Deluca - Subway Resturants
325 Bic Drive Milford, CT 06450 West Hartford, Connecticut U.S.A.

SubwayDoctors Associates -Fred Deluca - Subway Resturants Subway Destroyed My Life: How I went from Business Owner To A Welfare Recipient! West Hartford Connecticut


*UPDATE Employee: Youre wrong wrong wrong

*Consumer Comment: Subway's illegal business practice

*Consumer Suggestion: You get what you pay for - sometimes.

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I feel Fred Deluca is a crook because he makes his money on the backs of the franchise owner. He set prices of sandwichs that cost more to make than the selling price.

1. Fred Deluca goal is to drive up gross profits. (Gross profits is money before cost) He gets 8 percent of gross profit plus 4 percent for advertisement-while those great commercials with the over paid. Was the last time you went a day without seeing a commercials. Fred is all about making him money even if the Franchise owner lose money with ever sale.

2. He also makes his money on the back-end. franchise owners cannot buy directly from the food wholesalers. Fred Deluca force to franchisor to buy from only one wholesaler. And of course, Fred Deluca take a percent from the wholesaler. The Wholesaler passes fees onto the franchisor owners who don't have a choice.

This must be the only business that gets money for purchasing bread, meat, tomatoes, ect. Then then gets more money from the sale of the sandwich.

Subway development team deceived me into signing a franchise agreement on the spot without a lawyer. With full knowledge of my limited ability to read due to a learning disability.

The Franchise agreement I was show in advantage was full of blank spaces.

Mislead to believe my franchise agreement has exclusive territories rights for 25 miles.- After a year of my store being open, Subway development team deceived to place another Subway walking distance to my location
The development team went into detail about how much money of the week how rich I was going to be and how much money other franchise owners where making around my location. I was told I will be making between $10,000 and $12,000 a week gross sales.- in my first week of opening I was making half their projections and when I got the report of others subway's around my location. The average store was making about $4,000.

I was told to sign franchise agreement on the point or lose the location. That's when he went into detail about how much money I will make and how rich I'm going to be when i sign the franchise agreement.

My sister and I worked over 100 hours work week 7 days a week.

When I was in bankruptcy and collection agents where not allowed to contact me. I was harassed and threaten with bodily harm if i didn't give the development team money.

The Pain Subway's Corporate Greed Caused

Shortly later after all the threats, harassment and intimidation decided to close my store. Due to the mental abuse I went into a deep two year depression. An able to work, I was forced to go on public assistances.

The Stress lead to Depression,
High Blood Pressure,
IBS, Extreme stomach pain
Heart Attack Symptoms- Multiple Trips to ER
8 Different medications-
Gain 50 pounds

Back Pain
Debilitating depression and anxiety made me unable to work or leave the house.

West Hartford, Connecticut

This report was posted on Ripoff Report on 03/14/2008 05:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/doctors-associates-fred-deluca-subway-resturants/west-hartford-connecticut/subwaydoctors-associates-fred-deluca-subway-resturants-subway-destroyed-my-life-how-i-318028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Own3subways - (U.S.A.)

Lisa, We feel your pain. We have been involved with the Subway franchise for 4 years. We have 3 stores. We are trying to get out by selling. We have basicly the same issues as you. We work hard,and we are going broke. We have to stop this madness. I will not make any money selling my stores...if I can even sell them. I am not making any money having my stores open. Either way I have no money. It is TIME and LIFE. I need to get both back. Subway has made me use up all my savings in order for me to survive. I can't wait to get out. Anything would be better then owning a Subway. I would make more money collecting cans or having a paper route. Actually my husband made more money having a paper route when he was 13, then he does owning 3 Subways. Lisa, at least you are out of Subway,things will only get better. Best wishes,ard
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#2 UPDATE Employee

Youre wrong wrong wrong

AUTHOR: Sean - (USA)

I am so annoyed by this report I can only say ONE.  Youre wrong, Fred does NOT make the Stores buy from ONE food whole sale vender.  TWO.  Learn how to speak correctly and spell.  I work for the HQ and I know what goes on and how it works.  Dont make a report about a company when obviously you dont know the facts!  If you pay attention to ANY of your training which most of you owners do NOT, you would understand how the Job and company works!  I deal first hand with owners and managers all the time who dont know how to report or even keep track of their money, inventories so on and so on.  So before you put down Fred, make sure you KNOW what your saying!


Fred is a good owner of this company and he takes care of his employees and his Franchise owners!  Thanks and have a nice day

Oh P.S all those medical problems.. Your own fault, maybe if you pay attention and learn how to run a store like more then less of you dont know how to you wouldnt be so stressed!

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#3 Consumer Comment

Subway's illegal business practice

AUTHOR: Tiffany Kennedy Esq - (U.S.A.)

It's morally and in Lisa case legally wrong to take advantage of a disable person. Lisa disability doesn't make her a bad business owner and most people can not understand complex legal documents. Plus in the last ten years, Doctors Associates face 19,300 lawsuits and arbitration hearings for illegal business practice.
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#4 Consumer Suggestion

You get what you pay for - sometimes.

AUTHOR: Rocky - (U.S.A.)

It is too bad that you lost money on this venture but do not blame Subway alone. You have quite a bit of the blame to take for yourself.

You stated that the franchise team knew you had a learning disability and limited knowledge of how to read. Well, you also knew this fact - better than the franchise team. You should not have met with the group without someone who could read proficiently and would be able to ask pertinent questions, too.
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