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Report: #1417298

Complaint Review: Dogpawty.com - Toronto Ontario

  • Submitted:
  • Updated:
  • Reported By: Curtis — Oregon United States
  • Author Confirmed What's this?
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  • Dogpawty.com unknown Toronto, Ontario Canada

Dogpawty.com ordered and paid for an item was never delivered and cannot contact anyone from customer service or anyone from support, no telephone number listed to contact, continue to receive canned prerecorded responses to my inquiries, cannot get a refund either. no contact information listed on the web site Toronto Ontario

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ordered an item from the website dogpawty . com on September 11 2017, was given confirmation email oon the 12th of september 2017.

site says to expect delivery within 30 to 40 days due to high volume, received nothing within 40 days, waited another week before I tried to contact support staff via email on 10 27 2017 as no contact information is listed on the website, also no telephone number listed on website

the response told me to file a ticket for undelivered items, so i filled out a "ticket" and sent it to their support staff, received a canned response telling me to file a ticket for undelivered items three days later in response. filed tickets on 11 4 2017 and 11 13 2017,   11 16 2017,  11 17 2017, and 12 2 2017 all responses came back from the computerized preprogrammed respons telling me I need tofile a ticket and due to hevy load deliveries would take 30 to 40 days,

I've sent the company a total of 9 emails requesting assistance but  never get a response from a real person and nothing has happened with any of the "tickets".

I have tried looking up site ownersghip but that informatuin is unavailable unless you pay a 50 dollar fee for it, as my loss is only $6.99, paying the fee for the information would be not in my interest.

was going to turn over all the information and emails I've sent and recieved from Dogpawty to the state attorney general and see if they can do anything on my behalf.

This report was posted on Ripoff Report on 12/16/2017 03:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dogpawtycom/toronto-ontario/dogpawtycom-ordered-and-paid-for-an-item-was-never-delivered-and-cannot-contact-anyone-f-1417298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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