Complaint Review: Dollar Car Rental
Dollar Car Rental Dollar Rent a Car Ripped me off with Toll Charges Orlando, Florida
*General Comment: Common sense, heck of a thing for you to say to me!
*Consumer Comment: Who Was Driving?
*Author of original report: Why should I be refunded...
*General Comment: Why should Dollar refund anything?
I called and spoke to a young adult named London. I explained that I rented a vehicle Aug 2 - 6th, he verified that I was charged for 3 tolls.
I explained that every time I have rented from Dollar Car Rental I get charged, and to check the history and he will see. And that
Dollar was always good about refunding my money, because it doesn't make sense If I hit 6 tolls one way, but 3 of them do not read, or the toll station is not operating properly I get charged.
London ask did I register the car with epass, I stated that Epass told me that I cannot register my epass with a rental, and that as long as I have money on the epass account I would be good. London tells me that's not true, and he does not know what else to tell me. I said no, check my rental history, since Jan I have rented 6 times, and I'm always getting charged, then he says well he guess he can refund me $50. I said no, why not my whole $80, I didn't do anything wrong, he interrupts me and says, "Technical I don't have to refund you anything" it's him being whatever (nice).(his exact words) I could not believe this! (If the conversation was recorded please listen to it Dollar Rental).
I stopped him and asked for his name, and told him I would contact epass and Dollar Rental, and the BBB. Which they have not responded to the BBB.
This report was posted on Ripoff Report on 09/26/2012 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dollar-car-rental/orlando-florida-/dollar-car-rental-dollar-rent-a-car-ripped-me-off-with-toll-charges-orlando-florida-946799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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