Complaint Review: Dollar Rent A Car - Tampa Airport - Tampa Florida
- Dollar Rent A Car - Tampa Airport Tampa, Florida USA
- Phone:
- Web: www.dollar.com
- Category: Local Transportation
Dollar Rent A Car - Tampa Airport Dollar Car Rental Ins Scam Tampa Florida
*Consumer Comment: Insurance rip off at Tampa Airport Dollar Rent a Car
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this is a copy of the letter i sent to Dollar Corp. after the fact
This report was posted on Ripoff Report on 09/04/2013 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dollar-rent-a-car-tampa-airport/tampa-florida-33607/dollar-rent-a-car-tampa-airport-dollar-car-rental-ins-scam-tampa-florida-1081704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Insurance rip off at Tampa Airport Dollar Rent a Car
AUTHOR: zelda59 - ()
SUBMITTED: Tuesday, February 11, 2014
Our party of 4 was recently ripped off with bogus insurance charges with this company. I refused extra car insurance because we are already covered by our own car insurance policy for rental cars when I approached the counter. I did agree to pay for refuel charge of 57.50 Not being regular car insurance renters we were totally nieve about the rip offs that can happen when renting a car. The final charge for insurance only on this car rental was more than the cost of renting the car. $500 more to be exact. Trying to reason with this comany logically is impossible. Why would we want insurance for 4 people when only one was driving? Why would we want extra insurance for 1 driver when the one driver is already covered under his own car ins policy for car rentals? We have since found out the sales rep at the Dollar Kiosk at Tampa Airport earn extra commission when they sell car insurance. Ony this rep didn't sell us about the extra car insurance she added it on without our consent. Our case has gone to Tour Customer Research which I'm sure will tell us sorry about your luck. Our next move if denied credit to our account for ins will be the Better Business Bureau of Florida and then Small Claims Court.
We were told just because we didn't read the contract or small print doesn't mean we can void the contract. But it seems the Dollar rent a car agent can put in whatever she wants in the contract and tell the customer a totally different story as long as they sign beleiveing they are getting a service they think they are getting. TAKE THE TIME TO READ EVERY WORD OF THE CONTRACT BEFORE SIGNING AT A RENTAL CAR AGENCY.
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