• Report: #948929
Complaint Review:

Dollar Rent a Car

  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012

  • Reported By: dawn — statesville North Carolina United States of America
Dollar Rent a Car
charlotte amalie, Select State/Province United States of America

Dollar Rent a Car we made a reservation which they lost- after arrival from N.C. They rented us a car and quoted us a rate. We went to turn the car in and they had not honored their rt! whats more the girl at the count charlotte amalie, St. Thomas

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we went to St. Thomas for our anniversary and made a reservation online with Dollar rent a car in the USVI. when we got there they had lost our reservation. ok so we just walked in and got one. we agreed on a price with the customer service representive on the phone but when we returned the car they really overcharged us! It wasnt at all what we agreed to! then the girl at thew counter was so rude!

 I asked her name and she told me not to worry about it! we told them we would pay what we agreed to but they wouldnt listen! They were so rude my Husband and I just walked out and didn't sign the payment slip as we plan to fight the charges! we will never use this co. again and anyone else who does needs to be very careful and get everything in writing or just use another company!

This report was posted on Ripoff Report on 10/01/2012 02:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dollar-rent-a-car/charlotte-amalie-select-stateprovince-/dollar-rent-a-car-we-made-a-reservation-which-they-lost-after-arrival-from-nc-they-ren-948929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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