• Report: #1043560
Complaint Review:

Dollar Rent A Car

  • Submitted: Mon, April 15, 2013
  • Updated: Mon, April 15, 2013

  • Reported By: HWilliams — Claremont California
Dollar Rent A Car
1 Airport Rd, Little Rock Airport, Little Rock, AR Little Rock, Arkansas United States of America

Dollar Rent A Car Fraudulent insurance charges Little Rock, Arkansas

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 I reserved a car with this company  and was helped out by a man who introduced himself as Robert . He asked me whether I wanted insurance  through the company  and I declined  He then. inquired about the insurance company I was using and I told him AAA . At that point he tried to scare me into renting a bigger car, telling me the road conditions were dangerous and reiterated his recommendation that I buy additional insurance through his company . I declined again .  He asked me to initial a series of lines on a touchpad  in order to  decline coverage. He then pointed to a page on printout of a portion of the contract and said I should initial this line to decline a damage waiver charge. I did so and when I later it look at that receipt they had given me , it turned out that Robert had tacked on the coverage anyway at $22 extra per day plus tax.  When I complained, the company refused to acknowledge that this had happened , would not remove the extra  charges from my bill.  I asked to speak to a manager, and they said he was not in the office.

This report was posted on Ripoff Report on 04/15/2013 08:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dollar-rent-a-car/little-rock-arkansas-92202/dollar-rent-a-car-fraudulent-insurance-charges-little-rock-arkansas-1043560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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