Report: #1041251

Complaint Review: Dollar Rent A Care

  • Submitted: Sat, April 06, 2013
  • Updated: Sat, April 06, 2013
  • Reported By: Mud Baby — Seattle Washington
  • Dollar Rent A Care
    5330 E. 31st Street,
    United States of America

Dollar Rent A Care The following article in the NY Times exposes how Dollar Rent A Car routinely dupes customers into agreeing to pay for insurance they do not want and explicitly try to opt out of. Dollar Rent A Car routinely rips off customers by duping into paying for car insurance they have explicitly said they do not want. Internet

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An article posted in the April 5th edition of The New York Times here...

...describes how Dollar Rent A Car routinely lures customers into unwittingly signing for car insurance coverage on an electronic tablet even though they had verbally declined it.  Many customers do not need such insurance because their personal car insurance policies provide rental car insurance. People who were ripped off in this way say counter agents smiled at them and gave verbal assurance that they were not charged for insurance options they didn't want.  Nontheless, when they signed rental car insurance contracts using an electronic screen, they were in fact charged options that they had declined and did not want.  

Hertz owns Dollar and its sister company, Thrifty Rent A Car.  Shame on all three companies for these deceptive practices! Two lawsuits against Dollar Thrifty are seeking class-action status. 
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This report was posted on Ripoff Report on 04/06/2013 01:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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