• Report: #890886

Complaint Review: Dollyhair.com

  • Submitted: Wed, May 30, 2012
  • Updated: Wed, May 30, 2012

  • Reported By: Kate — Perth Other United States of America
Internet United States of America

Dollyhair.com Order never recieved and multiple attempts at communication not answered Internet

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I placed an order four months ago with dollyhair.com to the value of $70.00. I paid by credit card and my card was charged with the amount. The order confirmation that was sent to my email address was the only contact that I had from dollyhair, and my order is yet to be received.

Realising that the business owner just had a baby, and also being in Australia and figuring it would take a while to get here, I gave her the benefit of the doubt, and eventually sent an email politely asking when I could expect my order. No response. Another email sent. No response. Another email. No response. And another. As yet...no response.

If my order not arriving was a genuine mistake, I would not be upset at all. Mistakes happen. When I make a mistake, however, I apologise and do everything I can to fix it. The fact that I have received absolutely no communication from a woman who has my money and my goods is disgusting.

This report was posted on Ripoff Report on 05/30/2012 11:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dollyhaircom/internet/dollyhaircom-order-never-recieved-and-multiple-attempts-at-communication-not-answered-in-890886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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