Dom Demarcos Pizza, DomDemarcos.com, Las Vegas Pizza Worst Experience At A Restaurant EVER! las vegas Nevada

Today at Dom Demarcos, Las Vegas, NV was the WORST experience I've had at a restaurant in my ENTIRE LIFE!  It happened on 9/10/2014 at 6:30pm.

Went in for happy hour with a good friend.  We had three beers each and a pizza.  All was good.

I mentioned to the waiter that I had a valupak.com (20% off the total bill) coupon at the start of the meal and he said, "fine I'll take it at the end."  Note -  Dom Demarcos puts these coupons out every month and they will not honor them.  Read more.

We finished our meal and I gave the waiter the 20% off coupon.  He comes back and says the manager won't honor this.  I asked why.  He said he'll be out to tell you.  I told the waiter before we ordered anything that we had a coupon.  If this was true, why wasn't I told before we ordered.  Part of the scam...

This guy comes out and stands over me with his arms folded (trying to intimidate me and my friend), and tells me he's the manager of the whole place and says, "What's the problem?"

I told him I had a 20% off coupon from valupak.com and was using it.

He tells me its not valid during happy hour.  You get happy hour on the drinks or the coupon, you can't get both.

I told him, "There isn't a happy hour restriction on the coupon.  It says plain and clear - 20% off your total bill, Monday through Friday."  Note - If they don't honor this, technically its fraud.  You can't give out coupons, have the waiter say he'll take it at the end, and then say you won't honor them after I ate my meal!

He says, "Yes, but its restricted to certain days."

I said, "RIGHT, Monday through Friday!  Today's WEDNESDAY!!"

Then the manager says, "why are you yelling at me!  Now you're going to yell at me?"

I told him, "I'm not yelling at you.  You're going to fight with me in the middle of the restaurant over a $10 off coupon???  I come here twice  a month and bring people from out of town here every other month!  This is stupid!"

Then the manager says, "Ok, you're yelling at me and calling me stupid."  Getting off the subject of him cheating me out of my coupon.

No, I said, "THIS is stupid." 

Note- This next comment is SHOCKING!!!!!

This manager then says, "Have you ever come in here on the weekends?  We're packed!  We don't need you!!! Get out of here!!  You, your family and friends are all banned for life!!!  Never come back in here, we don't need you!"

WHAT!!!!! LOL!!!

I KNOW!  This is sooooo ridiculous that most of the people reading this will not believe it!  I still don't believe it and it just happened to me!!!

Then the manager throws me and my buddy out of the place, following us out to the door!  We didn't get the 20% off, we got 100% off.  He didn't even want the money for our meals! 

OK.  PLEASE TELL ME.  What manager throws two people out and bans all of their family and friends for life over $10????  $10!!!  And starts an argument and fight in the middle of a restaurant over a $10 coupon they are supposed to honor anyway?!?!  Then gives you $50 worth of food for free.  Ha!  This is how Dom Demarcos runs a business?? This is how they treat people??  If they're making SO MUCH money on the weekends (as the manager says) why don't they honor their coupons??

And as a manager, you'd rather give someone $50 in free food than $10 off and collect $40 from them?  Does this make any sense at all?  I honestly think this guy might either be on drugs or something!  WHO WOULD DO THIS???  If I owned this place and someone gave me a FAKE coupon, I would take it and at least get the $40!  HA!

I've run several business and have seen many other businesses fail because of people like this guy.  Every week they tell several families to never come back over nothing, and eventually 2-3 years down the road there's no one left and they close their doors!!  Believe me, me and my friend are NOT the first people this guy has thrown out and banned. 

Read the reviews online for this place.  Food is great, service is terrible.  I would have to say service here is BEYOND TERRIBLE!!!  It's starts with this manager who runs the entire business and trickles down.

If you bring in a coupon or have a problem with anything, good luck with the manager.  He'll make you and your family feel like a fool and throw you out into the parking lot!!!  He'll fight you in the middle of the restaurant over $10 and embarrass your entire table!  Dom Demarcos is NOT worth the hassle.  #WORSTSERVICEEVER!  0 STARS!