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Report: #1215149

Complaint Review: Domains By Proxy - Internet

  • Submitted:
  • Updated:
  • Reported By: MaDav — New York New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Domains By Proxy Internet USA

Domains By Proxy Go Daddy They wont let me cancel my acocunt Internet

*Consumer Comment: same

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Hi, 

I have contacted GoDaddy and Domains by Proxy several times in the past couple years to try and cancel privacy on a domain that I pay $10 a month for. 

They have repeatedly denied me access to my account to cancel the service, even though I have the ID of the GoDaddy account who is ACTUALLY paying for the service with a credit card in the same name, and I have the license of the business (and sent these to them).

They insist that the original e-mail address needs to confirm consent. Considering the whole IT department has changed over 7 years ago, and people have left it no longer exists. 

This is extremely rediculous as the person who currently pays for the privacy SHOULD have a right to cancel it. And GoDaddy and Domains by Proxy are the same ownership, so the authorized users in GoDaddy should be able to access the Domains by Proxy, and they refuse to help at all.

I have taken over ownership of other accounts that were in other people's names, and nothing took years like this is taking. I know it is only $10 a year but it feels like purely stealing that they get away with this.

This report was posted on Ripoff Report on 03/12/2015 01:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/domains-by-proxy/internet/domains-by-proxy-go-daddy-they-wont-let-me-cancel-my-acocunt-internet-1215149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

same

AUTHOR: Same - (USA)

POSTED: Friday, June 05, 2015

same here

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