Report: #1218394

Complaint Review: Dominion Hobby A+(655)

  • Submitted: Thu, March 26, 2015
  • Updated: Thu, March 26, 2015
  • Reported By: SAM — SANTA MARIA California USA
  • Dominion Hobby A+(655)

    BLUEMONT, Virginia
    USA

Dominion Hobby A+(655) SOLD ME A RUGER OLD ARMY CONVERSION CYLINDER. BUT I DID NOT RECEIVE. IGAVE THIS SELLER AMPLE TIME TO SEND ME ANOTHRER OR REFUND MY MONEY. HE DID NEITHER. GUNBROKER SAID THAT I WAS TO RECEIVE A REFUND. I DID NOT GET ANYTHING EXCEPT GRIEF. HE RUINED MY DAUGHTER'S CHRISTMAS, AS SHE WAS LOOKING FORWARD TO THE CYLINDER. THE SELLER HAD THE AUDACITY TO TELL ME THAT HE COULD NOT AFFORD TO REFUND MY MONEY BECAUSE HE WAS A small BUSINESS ! THAT IS REDICULUS. I HAVE A SMALL BUSSINESS, BUT DO NOT STEAL FROM MY CUSTOMERS. BLUEMONT Virginia

*REBUTTAL Owner of company: The Unemotional Facts

Show customers why they should trust your business over your competitors...

 Bought A RUGER .45 CA CONVERSION CYLINDER FROM seller for  MY DAUGHTER.

 I PAID HIM IN FULL.

 We NEVER RECEIVED THE CYLINDER.

 WHEN CONFRONTED THE seller  refused to send another OR refund  THE

MONEY.

 HIS EXCUSE WAS THAT HE WAS A small BUSINESS AND COULD NOT AFFORD TO DO SO!  [he is a small person]

 LATER GUNBROKER SAID THAT WE WERE GOING TO RECIEVE A REFUND.

THAT NEVER HAPPENED!

 

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This report was posted on Ripoff Report on 03/26/2015 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dominion-hobby-a655/bluemont-virginia/dominion-hobby-a655-sold-me-a-ruger-old-army-conversion-cylinder-but-i-did-not-rece-1218394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

The Unemotional Facts

AUTHOR: Dominion Hobby - (USA)

Here are the facts without the emotion, so you can judge if this person and his complaint have any credibility.  Yes, he won one of my auctions and paid for the item.  All my auctions at that time, including this one, stated clearly, "Insurance is recommended, as we cannot be responsible for items lost or damaged in transit; it will be added at actual cost when requested."  He chose to decline insurance, I suppose to save the $3.00.  I shipped the item via 1st Class Mail with delivery tracking.  The Post Office confirmed it was delivered.  The customer had it shipped to a business location and was out of town at the time, so anyone in his office could have mishandled the package after it was delivered.  Gunbroker reviewed all the documentation I submitted regarding his complaint and decided in my favor.  I still sell on Gunbroker.com and my feedback score (as of today) is 688 A+ and 1 F (this person).  So again, you be the judge.

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