Doug Hughes TRX Alliance Tax Refund Express, Doug Hughes and TRX Alliance a/k/a Tax Refund XPress LLC Worst ripoff tax software company out there. Almost $50,000 in fees that were supposed to be mailed out in June 2010 still outstanding in 2012. Murfreesboro, Tennessee

Doug Hughes, the owner of TRX Alliance is a theif and a liar.   He has yet to pay my company almost $50,000 that was due in 2010.  As of today 04/25/2012 he has yet to send the money after many promised dates have come and gone.    By Doug's own admission there have been hundreds of clients of TRX Alliance that this has happened to as well.  Doug and Stephanie Hughes sent out emails asking us to be patient with them since June of 2010.  At one point they promised to send regular emails as to the status of the money.  Those stopped long ago.  They really were not of any value anyway as they changed their story as to why the money was not being sent many times. 

The said everything from their CFO stole the money to also saying that SBBT, did not pay TRX their fees.  That should be of no concern to me as my clients were processed through Chase Bank which Doug said paid on time.  This means that Doug used my funds to pay other alliance members their fees.  Doug said he was putting his house up for sale to get the money to pay me.  He never did.  He said he was meeting with investors to get the money to pay me.  He never did.  He actually had the nerve at one point to send me an email explaining that he was going to pay me soon, but in the same email he asked if I myself would like to invest in his new software venture. 

So it was very obvious to me that he was using money that was owed to me to fund a new business venture as well as continue to fund his current business and personal expenses.  This was my first time using TRX Alliance.  Obviously it was also my last.   I strongly recommend that anybody considering doing business with Doug Hughes, TRX alliance, www.trxalliance.com or Tax Refund XPress, LLC not do so.  You risk having your fees not paid by his company in order to cover his own business and personal expenses instead. 

I have promised Doug that I will continue to tell my story all over the internet as well as tell all participation banks within the tax industry about this situation.   At this point he is saying he won't pay what he owes until I agree to sign something that says after he pays me I won't trash his company on-line.  Blackmail is just one more thing to add to his growing list.