Report: #1009601

Complaint Review: Downtown Nissan (Vancouver)

  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013
  • Reported By: RippedoffRon — LANGLEY British Columbia Canada
  • Downtown Nissan (Vancouver)
    216 West 2nd Avenue Vancouver BC Canada
    Vancouver, British Columbia
    United States of America

Downtown Nissan (Vancouver) Nissan Canada, Vancouver Nissan Pissed-on by Nissan - Told me the Car was Nissan Certified... It was not - Nissan Wont help me Vancouver, British Columbia

Show customers why they should trust your business over your competitors...

I shopped for months to find the perfect Nissan Rogue - I decided I would buy from a Nissan dealer to ensure I had full warranty coverage and most importantly that the car would be NISSAN CERTIFIED. I found the perfect vehicle (out of my town) and was told by the salesman it was NISSAN CERTIFIED. I did not even test drive the vehicle on the strength of the NISSAN CERTIFIED known quality inspection. I told the dealer (in writing) I was happy with the car and did not need to test drive as it was certified. The dealer confirmed and did the sales paperwork. I bought the car and drove away happy.... two Days later, the brake lights did not work (maybe from day one, but I'm not sure) among other deficiencies in the car that I had not noticed (Bad tires and rock chipsetc.) - These are all listed as covered by NISSAN CERTIFICATION -So I called my local dealer to get NISSAN CERTIFIED work done and they tell me it is NOT even certified. - I email the original dealer and they also say they are not even set up to do Nissan Certification and its really only there to make sure the breaks are more than 50% and tires are more than 75% - I show them the Nissan Certification documents and they do not respond - So I go to Nissan Canada for help.... No Luck - I provide written evidence that the DOWNTOWN NISSAN dealer

LIED to me (told me it was certified). They initially told me that it was not their job to police dealers and that I needed to only deal with the Dealer; - They actually told me that I was NOT their customer, and that Downtown Nissan was THEIR  customer, and I was Downtown Nissan's customer... Really. - NISSAN CANADA eventually told me they would look into it, but many weeks later after I bugged them on facebook finally replied - So sorry, buyer beware!

Yes - I was Pissed on by NISSAN
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This report was posted on Ripoff Report on 02/05/2013 10:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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