Complaint Review: Doxyonline.com
11088 Millpark Drive STE 136
Maryland Heights, Missouri
- Phone: 866-295-1441
- Category: Clothing Stores
Doxyonline.com, Doxylingerie.com, Jennifer Lutke DOXYONLINE POOR CUSTOMER SERVICE NO RESPONSE TO EMAILS.. INSULTS CUSTOMERS! Maryland Heights Missouri
SOOOOO... I emailed them to ask what was going on with my order:
Hi I placed an Order on Mar 3rd, and have yet to recieve it... Could u please let me know when it will ship? I purchased these items that you did have in stock specifically for a vacation and photoshoot that i am planning in Las Vegas. We depart on Mar 25th. I need them here no later than Friday Mar 21st. My order number is
yhst-*************-***** Thank You
NO RESPONSE... AGAIN.
i repeatedly tried to call their number again and again -still no answer
AFTER 5 DAYS I EMAILED THEM AGAIN on MAR 12th:
Where is my order? If i dont hear back from you by 2pmPST tomorrow. I will be calling my bank and issuing a charge back. You dont answer your phone or respond to my emails. This is ridiculous. yhst-41531193861063-42955
FINALLY A WEEK LATER on MAR 19th I FILED A COMPLAINT WITH THE MISSOURI ATTORNEY GENERALS OFFICE after researching this company and finding out about all of the COMPLAINTS AND CHARGES AGAINST THEM:
From: Jordan H (********@******.com)
Sent: Wed 3/19/08 3:44 PM
Since u refuse to respond AND be reached by telephone - I filed a complaint today with the Missouri Attorney Generals Office.
WOW 4 MINUTES LATER A RESPONSE FINALLY!!!!!!
Here is what i received back:
From: Doxy CustomerCare (customercare@doxy******.com)
Sent: Wed 3/19/08 3:48 PM
To: Jordan H (********@********.com)
No problem. We've gone ahead and cancelled your order and released the authorization on your credit card. Take care.
They then went on to send me OVER 30 HARRASSING EMAILS AFTER I REPEATEDLY TOLD THEM TO NOT EMAIL ME..
MAKING FUN OF MY AGE, SAYING THAT I CANT DO MORE THAN 2 THINGS AT ONCE..
FUNNY HOW ONCE YOU GET THE GOVRNMENT INVOLVED THEY REPLY...
I HAD TO FILE A SECOND COMPLAINT WITH THE AGS OFFICE FOR HARRASSMENT.
DO NOT BUY FROM THIS SHADY COMPANY AND WARN EVERYONE YOU KNOW TO NEVER PURCHASE ANYTHING FROM THESE PEOPLE.. A WASTE OF TIME!!
HERES SOME "FREE ADVERTISEMENT"
This report was posted on Ripoff Report on 03/20/2008 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/doxyonlinecom/maryland-heights-missouri-63043/doxyonlinecom-doxylingeriecom-jennifer-lutke-doxyonline-poor-customer-service-no-respo-319729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: